Aligning Recruitment Efforts With Boardroom Value
A report from Quantum Governance reveals a gap between board recruitment priorities and the most valuable skills in governance.
Strategy
Your resource for the credit union industry’s best practices when working with boards and volunteers, regulators, strategy, member value, and CUSOs.
Top Strategy Articles
How To Build AI Strategy In Real Time (Part 1)
Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
2 Hot Takes On Member Growth
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable
New Job Titles Reflect Important Aspirations
May 21, 2018
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Credit union title changes demonstrate the movement’s stance on member service.
How To Map Member Data During A Merger
May 16, 2018
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Eight mergers in 11 years helped this Michigan credit union develop best practices in mapping core data during a conversion.
Speak Credit Union, Re-Imagine HR, And More
May 14, 2018
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Five can’t-miss data points this week on CreditUnions.com.
The CUSO Question: Are You Willing To Invest To Innovate?
May 14, 2018
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Organizations that are willing to think ahead — and put time and money toward creating new solutions to old challenges — are often those that outperform their peers.
Chickens, Eggs, And CUSOs: A Recipe For Success
May 14, 2018
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Numbers show that credit unions engaged with multi-owned CUSOs outperform those who aren’t.
Best Of April 2018
April 30, 2018
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Based on April traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Financial Life Lessons, Gig Workers, And More
April 30, 2018
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Five can’t-miss data points this week on CreditUnions.com.
Spring Is Strategy Season
April 30, 2018
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The process of strategy requires year-long attention.
A 3-Year Mission To Explore 4 Visions
April 16, 2018
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San Mateo Credit Union’s strategic plan is a primer for how to set goals and stay the course.
5 Design Elements That Influence Member Behavior
April 11, 2018
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Every detail in the member experience sends a message about how they should act. Thoughtful tweaks on the credit union’s part can lead to smarter choices from members.
How To Map Member Data During A Merger
Eight mergers in 11 years helped this Michigan credit union develop best practices in mapping core data during a conversion.
Speak Credit Union, Re-Imagine HR, And More
Five can’t-miss data points this week on CreditUnions.com.
The CUSO Question: Are You Willing To Invest To Innovate?
Organizations that are willing to think ahead — and put time and money toward creating new solutions to old challenges — are often those that ...
Chickens, Eggs, And CUSOs: A Recipe For Success
Numbers show that credit unions engaged with multi-owned CUSOs outperform those who aren’t.
Best Of April 2018
Based on April traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Financial Life Lessons, Gig Workers, And More
Five can’t-miss data points this week on CreditUnions.com.
Spring Is Strategy Season
The process of strategy requires year-long attention.
A 3-Year Mission To Explore 4 Visions
San Mateo Credit Union’s strategic plan is a primer for how to set goals and stay the course.
5 Design Elements That Influence Member Behavior
Every detail in the member experience sends a message about how they should act. Thoughtful tweaks on the credit union’s part can lead to smarter ...
Browse Topics
The Case For Marketing That Doesn’t Lead With The Credit Union
Savana Morie
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.
Exit Interview: Deb Vollmer
Aaron Passman
The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
How Affinity FCU Became A Financial First Responder
Callahan & Associates
The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.
Running With Scissors: The Bold Side Of Personalization
Callahan & Associates
To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.
A Short Guide To Compliance With The New Succession Planning Rule
Jennie Boden
Check all the right boxes while tying your credit union compliance efforts to strategy.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
10 Credit Unions That Top The Charts In Member Value
William Hunt
Callahan & Associates spotlights credit unions that return more value to members.
Engagement Is Not A Perk. It Is A Strategy.
A. Jerome Fowlkes
Langley FCU asked what it would take to be a truly exceptional workplace, and it shares four ways to get there.
The Opportunity For Credit Unions In NCUA’s New Succession Planning Rule
Jennie Boden
Make your succession plan strategic and give it ‘teeth’ to reap the benefits of stronger governance and more effective C-suite leadership.
How A Child Savings Account Program Is Shaping Futures In Harbor Beach
Savana Morie
A public-private partnership in Michigan aims to influence opportunities after high school via a child savings account that provides yearly deposits and every reason to imagine what comes after graduation.
New Job Titles Reflect Important Aspirations