Leaders Of The Pack: The Top 20 Cores For Credit Unions
Explore the subtle shifts redefining the credit union core processing space and how these movements shape growth, innovation, and member experience.
Technology
Our Technology page is the best place for news on core processing, conversions, fintech partnerships, machine learning, AI, next-gen banking, and more.
Top Technology Articles
It’s Not A Core Conversion, It’s A Systems Upgrade
From bonuses to candy budgets, Credit Union 1 and Purdue FCU offer tips to successfully manage one of financial services’ biggest hurdles.
How AI Is Transforming Consumer Lending At Marine Credit Union
The Wisconsin cooperative has implemented auto-decisioning for consumer lending and gives the technology high marks for its impact on member satisfaction, employee engagement, and the
3 Ways To Engage Your Digital Members
March 1, 2017
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Expand your payment channels, conduct a “user journey” audit, and partner with experienced, trusted providers.
Have Credit Unions Hit An Interactive Teller Tipping Point?
February 3, 2017
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Suncoast Credit Union has plans to retrofit its teller line and drive-thru lanes at all 61 of its branches over the next three years.
A New Branch Design Brings Digital Technology To The Fore At WSECU
February 3, 2017
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Why the credit union is heavily engaged in making sure it has a physical presence in its communities.
A Matrix To Target New SEGs
February 3, 2017
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BCU uses spreadsheet ciphering to identify potential new employee group partners while KCT relies on shoe leather.
The Year Of The Employee
February 3, 2017
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How an Iowa credit union took employee appreciation to the next level.
Keeping Up With The Latest Tech
January 23, 2017
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The latest technology trends according to TMG can help credit unions stay ahead of the pack.
The Rise Of The Machines
January 23, 2017
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How automated automobiles threaten to disrupt American society and the credit union business.
The Secret Behind Member Behavior
January 23, 2017
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A new approach to member service helps credit unions better understand the underlying needs of members and serve them more effectively.
The Truth Behind Call Center Metrics
January 18, 2017
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Leading contact center providers offer a few ins and outs of the most popular metrics financial institutions use to measure performance.
How A Department Re-Org Supports Proficiency Across 5 Business Lines
January 18, 2017
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To keep up with share growth and diversity, Interra Credit Union rebuilt its lending department into five divisions, including agribusiness, business services, and more.
3 Ways To Engage Your Digital Members
Expand your payment channels, conduct a “user journey” audit, and partner with experienced, trusted providers.
Have Credit Unions Hit An Interactive Teller Tipping Point?
Suncoast Credit Union has plans to retrofit its teller line and drive-thru lanes at all 61 of its branches over the next three years.
A New Branch Design Brings Digital Technology To The Fore At WSECU
Why the credit union is heavily engaged in making sure it has a physical presence in its communities.
A Matrix To Target New SEGs
BCU uses spreadsheet ciphering to identify potential new employee group partners while KCT relies on shoe leather.
The Year Of The Employee
How an Iowa credit union took employee appreciation to the next level.
Keeping Up With The Latest Tech
The latest technology trends according to TMG can help credit unions stay ahead of the pack.
The Secret Behind Member Behavior
A new approach to member service helps credit unions better understand the underlying needs of members and serve them more effectively.
The Truth Behind Call Center Metrics
Leading contact center providers offer a few ins and outs of the most popular metrics financial institutions use to measure performance.
How A Department Re-Org Supports Proficiency Across 5 Business Lines
To keep up with share growth and diversity, Interra Credit Union rebuilt its lending department into five divisions, including agribusiness, business services, and more.
Browse Topics
Manufactured Homes Help Close The Housing Affordability Gap
Aaron Passman
Lower prices and better amenities are making pre-built homes an appealing option for credit unions looking to bolster their balance sheet and borrowers stymied by the affordable housing crisis.
How Prepared Are U.S. Workers For Retirement? The Answer Is, ‘Not Well.’
Andrew Lepczyk
Data from Vanguard shows retirement preparation declines with age, leaving no generation fully ready. The gap presents both a challenge and an opportunity for credit unions.
What’s In A Name: Chief People And Technology Officer
Savana Morie
It’s not every day a technology leader takes over HR. Vantage West’s Rob Hoyle explains why the two disciplines are linked now more than ever.
The Employee Benefit Cost Crisis And The Financial Strategy Forward-Thinking Credit Unions Are Using To Solve It
Callahan & Associates
Rising credit union benefit costs don’t have to remain a permanent operating burden.
Financial Market Jitters Escalate
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Takeaways From Day 2 Of GAC
Aaron Passman
From macroeconomics to multiculturalism, the future of AI, and more, the second day of this year’s convention was packed with insights.
Takeaways From Day 1 Of GAC
Aaron Passman
From new attitudes to new ways of thinking about service delivery, here’s a look at the first day of the industry’s biggest event.
Credit Union Storytelling With A Mission Focus
Marc Rapport
Storytelling drives growth and loyalty at Navy Federal, where real member experiences become narratives that strengthen trust, reinforce value, and build lasting relationships.
How Lake Trust Turns Member Experiences Into Brand Strategy
Savana Morie
From where stories come from to how they’re produced and distributed, Lake Trust shares how authentic member narratives strengthen its brand and show what “positive impact” looks like in action.
How An Internal Storyteller Fuels Member Growth At Navy Federal
Marc Rapport
An expert in user experience turns complex problems and opportunities into narratives that guide leaders toward confident decisions and growth-focused investment.
The Rise Of The Machines