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MSUFCU Turns A Break In Payments Into A Member Experience Moment

The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Don Rositano, Bellevue FCU
Culture

Insights From The Outside: Don Rositano

How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
Circular infographic showing a headshot of Marina Miller, vice president of history and culture at SchoolsFirstFCU, centered within a five-part color chart labeled 25%, 25%, 25%, 15%, and 10%, with categories for meetings and events, strategic planning and leadership, learning and onboarding, projects and programs, and recognition and mentoring.
California

What’s In A Name: Vice President Of History And Culture

How a novel role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Tom Russell, Co-Founder & Partner, Arriba Advisors
Financial Performance

Growth Is A Mindset, But Success Is In The Contract

Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
Barry Pelagatti, RKL
Enterprise Risk Management (ERM)

Fraud Is Faster, Smarter, And Harder To Stop. Here’s How To.

RKL offers insight, expertise, and experience to help fight off growing threats.
Analytics

The Numbers Are Good. The Moment Is Hard.

Members are anxious about their financial futures, even as credit unions remain financially strong. Institutions that respond to this moment can make 2026 a turning ...
Line chart comparing U.S. nominal wage growth and inflation by quarter from the first quarter of 2021 through the first quarter of 2026. The graph shows wages are rising faster than inflation, but the gap has narrowed in the past few quarters.
Analytics

Wages Are Growing. Wallets Are Not.

Global events are flowing directly into household budgets, reshaping how credit union members save, borrow, and cope. Such trends don’t always show up in headline ...
Bar chart showing net worth and capital ratios for U.S. credit unions rising steadily from the first quarter of 2021 through the first quarter of 2026.
Analytics

Credit Unions Are Having A Margin Moment

Credit unions are benefiting from a rare margin advantage as loans reprice slower than deposits. The question now is how institutions will use that strength ...
Line chart comparing U.S. credit union membership growth, share growth, and loan growth from the first quarter of 2021 through the first quarter of 2026.
Analytics

Where Have All The Members Gone?

Membership growth is slowing, but financial activity is not. What does the modern financial relationship look like?
Stacked bar chart showing year-to-date loan originations for U.S. credit unions through the first quarter of 2026, with first mortgages representing the largest and fastest-growing share.
Asset Quality

5 Takeaways From First Quarter Credit Union Performance Data

Inflation, war, and uncertain futures have reshaped members' needs in 2026. What does credit union performance data from the first quarter of 2026 say about ...

Future Bets For Fintech

Credit unions are making decisions about where to build, invest, and partner as they balance today’s priorities with tomorrow’s opportunities.

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