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What plan did one CU follow that has 30% of their members, well above the national average, using eStatements? Can it help your credit union too?
What plan did one CU follow that has 30% of their members, well above the national average, using eStatements? Can it help your credit union too?
It’s hard to believe that the E-statement industry is already over 3 years old. In that short period of time, the concept has evolved from being a way to save time and money on statement delivery, to a powerful interactive marketing tool. Second generation E-statements are a powerful communication tool that can deliver value to your
During the past ten years, credit union strategy has been mostly the attempt to extend existing businesses’ capabilities. This includes adding new markets, improving balance sheet products and developing new channel outlets such as shared branches or indirect auto lending. The result is a bigger credit union, but with the s
Last Thursday and Friday, Callahan’s held its Quarterly Credit Union Trendwatch Call with Chip Filson leading a discussion on the latest topics in the credit union industry. Part of the discussion was centered on dealing with the recent large share inflows and managing a growing investment portfolio.
During a time of credit union mortgage success, Air Academy has increased mortgage production as well as member service.
Account aggregation technology was introduced to the credit union community with much fanfare several years ago. As recently as 2001, research firms predicted adoption rates of up to 19 million users nationwide by the end of this year. In contrast, the latest estimates are that only 3 million financial service customers will use it
Hear the story of how Wauna Credit Union motivated a member to improve his credit.
Electronic delivery channels have expanded credit unions’ reach, but effectively marketing through those services takes its own strategy.
Tower Federal Credit Union did not see the Refi Boom coming, but they were ready for it when it came.
Arizona is one of the hardest hit regions by the mortgage crisis and subsequent economic downturn. In response, Arizona State Credit Union ($1.34B, Phoenix, AZ) is doing what it can to assist members, individually and collectively.

Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.

A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.

Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.

Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.

Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.

After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.

The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.

How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.

How a novel role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.

Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.