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5 Takeaways From Trendwatch 3Q 2023

Credit union performance in the third quarter echoed that of the second, with continued tightening of liquidity, diminishing ROA, and deteriorating asset quality.
Blogs

Inflation-Adjusted Yields Surge. Mortgage Rates March North Of 8% In October.

Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
Features

The Rise Of The Member Experience Analyst

At Langley FCU, a designated role monitors member feedback and works across the organization to ensure the credit union meets expectations.
Partner Perspectives

Upgrading Member Satisfaction: 4 Essentials For A Modern Payments Experience

Key areas to strengthen a seamless banking experience across all deposit channels.
Partner Perspectives

For Best Results, Think Hybrid

Digital transformation is undeniably important, but a human touch still matters deeply to customers.
Features

Dort Financial Branches Out To Florida As Flagler Credit Union

The Michigan-based cooperative is finalizing its acquisition of a community bank with West Palm Beach locations.
Partner Perspectives

Top 5 Questions For Credit Union Leaders

What you need to know about outsourcing a credit card program and what to consider when seeking a partner.
Features

A Safe Place For Members With Dementia

A new designation is helping Landings Credit Union better serve a population projected to grow in coming years.
Blogs

Different Incomes. Different Needs.

An analysis of loan portfolios for credit unions with and without a low-income designation illustrates how consumers’ income levels impact borrowing.
Blogs

3 Trends At Low-Income And CDFI Credit Unions

Designations focused on serving members of modest means can lead to vastly different financial outcomes for credit unions.
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