Borrowers look to credit unions for the best rates on conventional loans but use competitors for alternative low-payment financing options that incorporate residual values.
Building a commercial loan portfolio requires the right mix of expertise, time, effort, and technology. Unfortunately, not every credit union is adequately equipped.
Outstanding loan balances grew 19.1% in the third quarter of 2022. That number has never been higher at U.S. credit unions. What else happened in the loan portfolio?
Millennials and Gen Z are reshaping the financial services industry. The way credit unions respond will impact business growth for years to come.
A look at the lending performance of credit unions in Kansas City and Philadelphia offers a novel way to forecast the winner of this year’s big game.
Overdraft fees are an early warning sign of potential delinquency. Proactive communication is critical.
Credit union lending boomed last year. What’s in store for this year?
Insurance can be a cost-effective way for credit unions to boost the bottom line while helping members protect themselves, their families, and their assets.
Eric Starkey became the credit union’s first CIO in 2021, bringing the needs of IT to the forefront and paving the way for an enterprise program.
After seeking a credit card to use during a semester abroad, a college student laments that her credit union couldn’t meet her needs as well as a fintech.
Lower prices and better amenities are making pre-built homes an appealing option for credit unions looking to bolster their balance sheet and borrowers stymied by the affordable housing crisis.
Data from Vanguard shows retirement preparation declines with age, leaving no generation fully ready. The gap presents both a challenge and an opportunity for credit unions.
It’s not every day a technology leader takes over HR. Vantage West’s Rob Hoyle explains why the two disciplines are linked now more than ever.
Rising credit union benefit costs don’t have to remain a permanent operating burden.
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
From macroeconomics to multiculturalism, the future of AI, and more, the second day of this year’s convention was packed with insights.
From new attitudes to new ways of thinking about service delivery, here’s a look at the first day of the industry’s biggest event.
Storytelling drives growth and loyalty at Navy Federal, where real member experiences become narratives that strengthen trust, reinforce value, and build lasting relationships.
From where stories come from to how they’re produced and distributed, Lake Trust shares how authentic member narratives strengthen its brand and show what “positive impact” looks like in action.
An expert in user experience turns complex problems and opportunities into narratives that guide leaders toward confident decisions and growth-focused investment.