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Service Puts Financial Wellness In Members’ Pockets

The financial atmosphere is changing. A decline in in-person transactions is leaving credit union staffers with fewer face-to-face opportunities to talk with members about financial planning and wellness. And the rise of non-traditional resources for investment and savings advice tempting resources that young people are turning to more often, according to a recent national survey

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Bob Falk On Leadership

Bob Falk joined Purdue Federal Credit Union ($1.8B, West Lafayette, IN) in August 2002 as the vice president of lending at what was then Purdue Employees FCU. He took the helm in 2008 and since then, the cooperative has rebranded, tripled in assets, doubled in staff size, and grown membership from 57,000 to more than

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Partner Perspectives

Technology With People In Mind

Credit unions deserve a technology provider who sees them as humans first.
Features

School Branches Earn High Grades For This Ohio Cooperative

Atomic Credit Union helps students build savings and careers as it increases visibility through its 58 school branches.
Features

Service Puts Financial Wellness In Members’ Pockets

The financial atmosphere is changing. A decline in in-person transactions is leaving credit union staffers with fewer face-to-face opportunities to talk with members about financial ...
Features

Adding Fun To Financial Education

Abound Credit Union’s in-house curriculum meets state requirements while engaging and entertaining young students.
Graph Of The Week

Neobank Growth Slips After 2020 Peak

The number of neobanks launching around the world has fallen significantly, but that doesn’t mean fintech adoption rates are following suit.
Partner Perspectives

Cooperative Technology Solutions CUSO formed to acquire CU-Interface and its mpowered system

Credit Unions join to purchase their core data processor.
Industry Insights

Hawkish Fed Delivers A Clear ‘Higher For Longer’ Message

Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
Features

Best Practices For Contact Center Management

A quintet of cooperative leaders reflect on how to best train and support remote workers in ways that promote outstanding member service.
Features

Bob Falk On Leadership

Bob Falk joined Purdue Federal Credit Union ($1.8B, West Lafayette, IN) in August 2002 as the vice president of lending at what was then Purdue ...
Features

An Inside Look At Organizational Change

Methodologies to manage change abound, but these two credit unions have best practices and lessons learned that can apply to everyone.
Membership And Annual Member Growth, 06.30.25

2 Hot Takes On Member Growth

Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.

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