How Does BECU Embrace Its 3 Pillars Of DEI?
January 17, 2023
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The Washington credit union’s expansive strategy addresses not only employees and culture but also the needs of members and communities.
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Overdraft Fees Jumped 18.1% In Third Quarter Of 2022
January 17, 2023
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Tighter budgets and higher prices for consumer goods caused members to overdraft their accounts more frequently in the third quarter of 2022.
Beers + Bus Stops = A Winning Combination For On Tap Credit Union
January 17, 2023
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An unexpected marketing opportunity helped the Colorado-based credit union boost brand awareness and promote small area breweries.
Maintaining A Competitive Edge During Auto Industry Inflation
January 9, 2023
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A high-quality portfolio protection insurance program will not only cover borrowers but also safeguard a credit union’s balance sheet.
Low Income, Big Opportunity
January 9, 2023
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A diverse board, $4.5 million in CDFI grants, and deep community partnerships enable Carolina Foothills to thrive in its Upstate South Carolina market.
Financial Center First Rallies Around Financial Wellness
January 9, 2023
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The Indiana credit union’s robust literacy and wellness program exploded during COVID. Today, it’s changing lives one class at a time.
Mortgage Sales Fall To Decades-Long Low
January 9, 2023
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Sustained increases to the federal funds rate have driven credit unions to keep more loans on the books for longer
How Charitable Giving Impacts Member Satisfaction
January 9, 2023
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As credit union members become more discerning, building a strong relationship becomes about more than marketing low fees and interest rates.
What Can $40,000 Do For Financial Education?
January 2, 2023
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An ongoing partnership with Mesa Community College is just one component of TruWest’s commitment to supporting secondary education.
How To Build Lasting Ties With Young Members
January 2, 2023
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Top-Level Takeaways Atomic Credit Union operates 58 student-run school branches. Graduated student-run branch members account for approximately 5% of total membership and 12% of digital transactions. The credit union’s average member age is 42 but aims to reduce that to 35. Growing new business among young adults is imperative for any financial institution. Credit unions
How Does BECU Embrace Its 3 Pillars Of DEI?
The Washington credit union’s expansive strategy addresses not only employees and culture but also the needs of members and communities.
Overdraft Fees Jumped 18.1% In Third Quarter Of 2022
Tighter budgets and higher prices for consumer goods caused members to overdraft their accounts more frequently in the third quarter of 2022.
Beers + Bus Stops = A Winning Combination For On Tap Credit Union
An unexpected marketing opportunity helped the Colorado-based credit union boost brand awareness and promote small area breweries.
Maintaining A Competitive Edge During Auto Industry Inflation
A high-quality portfolio protection insurance program will not only cover borrowers but also safeguard a credit union’s balance sheet.
Low Income, Big Opportunity
A diverse board, $4.5 million in CDFI grants, and deep community partnerships enable Carolina Foothills to thrive in its Upstate South Carolina market.
Financial Center First Rallies Around Financial Wellness
The Indiana credit union’s robust literacy and wellness program exploded during COVID. Today, it's changing lives one class at a time.
Mortgage Sales Fall To Decades-Long Low
Sustained increases to the federal funds rate have driven credit unions to keep more loans on the books for longer
How Charitable Giving Impacts Member Satisfaction
As credit union members become more discerning, building a strong relationship becomes about more than marketing low fees and interest rates.
What Can $40,000 Do For Financial Education?
An ongoing partnership with Mesa Community College is just one component of TruWest’s commitment to supporting secondary education.
How To Build Lasting Ties With Young Members
Top-Level Takeaways Atomic Credit Union operates 58 student-run school branches. Graduated student-run branch members account for approximately 5% of total membership and 12% of digital ...
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Manufactured Homes Help Close The Housing Affordability Gap
Aaron Passman
Lower prices and better amenities are making pre-built homes an appealing option for credit unions looking to bolster their balance sheet and borrowers stymied by the affordable housing crisis.
How Prepared Are U.S. Workers For Retirement? The Answer Is, ‘Not Well.’
Andrew Lepczyk
Data from Vanguard shows retirement preparation declines with age, leaving no generation fully ready. The gap presents both a challenge and an opportunity for credit unions.
What’s In A Name: Chief People And Technology Officer
Savana Morie
It’s not every day a technology leader takes over HR. Vantage West’s Rob Hoyle explains why the two disciplines are linked now more than ever.
The Employee Benefit Cost Crisis And The Financial Strategy Forward-Thinking Credit Unions Are Using To Solve It
Callahan & Associates
Rising credit union benefit costs don’t have to remain a permanent operating burden.
Financial Market Jitters Escalate
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Takeaways From Day 2 Of GAC
Aaron Passman
From macroeconomics to multiculturalism, the future of AI, and more, the second day of this year’s convention was packed with insights.
Takeaways From Day 1 Of GAC
Aaron Passman
From new attitudes to new ways of thinking about service delivery, here’s a look at the first day of the industry’s biggest event.
Credit Union Storytelling With A Mission Focus
Marc Rapport
Storytelling drives growth and loyalty at Navy Federal, where real member experiences become narratives that strengthen trust, reinforce value, and build lasting relationships.
How Lake Trust Turns Member Experiences Into Brand Strategy
Savana Morie
From where stories come from to how they’re produced and distributed, Lake Trust shares how authentic member narratives strengthen its brand and show what “positive impact” looks like in action.
How An Internal Storyteller Fuels Member Growth At Navy Federal
Marc Rapport
An expert in user experience turns complex problems and opportunities into narratives that guide leaders toward confident decisions and growth-focused investment.