With deposits per branch up 50% in the past five years, many credit unions are redeploying staff to provide more holistic offerings such as financial counseling.
With “junk fees” in the crosshairs in Washington, Callahan takes a deep dive into how that revenue impacts the balance sheet and what the future could hold.
Although the industry is chock-full of foundations, some institutions rely on donor-advised funds as a pathway to giving back.
The regulator’s Community Development Revolving Loan Fund distributed $3.8 million in grant funding last year, benefitting more than 140 credit unions.
Technology partnerships offer a path to innovation and enhanced member service.
Six data points showcase what’s happening in the larger economy that could direct credit union decision-making for the rest of the year.
Discover what the future of finance holds at TruStage Discovery2024, the credit union industry’s largest virtual conference.
Rising expenses and inefficiencies are contributing to declining returns for the industry.
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
The Michigan cooperative is focusing on people as much as process to prepare employees for new products, policies, and more.
Credit union leaders want to know where peers are placing their focus. These six priorities reflect how leadership teams are responding to change with intention and clarity.
As margin support begins to fade, earnings performance is becoming more sensitive to revenue mix and harder to interpret through public reporting alone.
Harvard FCU combines digital estate planning with human financial guidance to support positive, proactive wealth transfer across generations.
Discover how small to midsize credit unions can weather the economic headwinds hitting their communities right now.
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
At Service Credit Union, Dave Widener connects data, strategy, and culture to shape better outcomes for members.
The Ohio-based cooperative has partnered with a fintech to offer fractional investing as part of its financial education curriculum in local schools.
Seven questions credit union board members should ask to ensure alignment on executive benefit plan goals.
As credit unions move from experimentation to adoption, leaders offer firsthand knowledge on what separates weak policies from strong ones that actually work.
How Members Cooperative focuses on structure, oversight, and clear expectations to ensure AI supports, not undermines, long term strategy.