What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Retain Loans And Increase Portfolio Yield With Online Loan Modification Services
November 9, 2015
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Making it easy to modify loans increases yield and revenue while building loyal relationships to last beyond the original note.
Should Credit Unions Fear The Fed?
November 5, 2015
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If and when the Federal Reserve finally raises the overnight funds rate, the bond market will already be way ahead.
Will Higher Rates Create The Next Housing Bust?
November 4, 2015
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Early warning signs suggest values in hot markets are getting stretched, and increased mortgage rates will send some areas into overvalued territory.
5 Things To Learn From 2Q 2015 Strategy & Performance
November 4, 2015
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What do mountains, frisbees, and barbecue competitions all have to do with credit unions?
Expanding Home Equity And Lending Opportunities
November 2, 2015
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Credit unions can and should identify HELOC candidates and win that business before interest rates rise.
Fed Statement Reveals An Alternate Universe
October 29, 2015
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Stock traders like easy money, but they don’t like seeing the Federal Reserve basing decisions on shaky global markets.
A Mandate For Discovery
October 28, 2015
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Credit unions are exceeding goals and breaking records quarter after quarter. In such an ideal environment, why are some still looking for the next challenge?
State In The Spotlight: Kansas
October 19, 2015
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How do credit unions in Kansas stack up against the nation?
Talking To Generation X And Millennials About Financial Investing
October 19, 2015
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Here are some things to think about to attract and serve new generations of self-directed investors.
Betting On A Bleak Future
October 15, 2015
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Despite a rally in Chinese stocks, traders are looking for bad news.
Retain Loans And Increase Portfolio Yield With Online Loan Modification Services
Making it easy to modify loans increases yield and revenue while building loyal relationships to last beyond the original note.
Will Higher Rates Create The Next Housing Bust?
Early warning signs suggest values in hot markets are getting stretched, and increased mortgage rates will send some areas into overvalued territory.
5 Things To Learn From 2Q 2015 Strategy & Performance
What do mountains, frisbees, and barbecue competitions all have to do with credit unions?
Expanding Home Equity And Lending Opportunities
Credit unions can and should identify HELOC candidates and win that business before interest rates rise.
Fed Statement Reveals An Alternate Universe
Stock traders like easy money, but they don’t like seeing the Federal Reserve basing decisions on shaky global markets.
A Mandate For Discovery
Credit unions are exceeding goals and breaking records quarter after quarter. In such an ideal environment, why are some still looking for the next challenge?
Talking To Generation X And Millennials About Financial Investing
Here are some things to think about to attract and serve new generations of self-directed investors.
Betting On A Bleak Future
Despite a rally in Chinese stocks, traders are looking for bad news.
Browse Topics
Meet The Finalists For The 2026 Innovation Series: Data And Decision Intelligence
Callahan & Associates
This year’s finalists are reimagining how credit unions use data to boost service levels and improve efficiencies.
A New Product Playbook Is Driving Change At Premier Credit Union
Savana Morie
In order to adopt a more proactive strategy, the Iowa cooperative is using a dedicated product development team to promote visibility and follow-through from idea to launch.
Meet The Finalists For The 2026 Innovation Series: AI-Powered Member Experience
Callahan & Associates
This year’s finalists are reimagining how credit unions can use AI to combine cutting-edge technology with old-school member service.
When Members Don’t Turn To FIs, They Turn To Friends And Family
Andrew Lepczyk
Financial advice comes in many forms. How can credits union make sure they are the No. 1 choice for their members?
Meet The Finalists For The 2026 Innovation Series: Reimagining The Lending Experience
Callahan & Associates
This year’s finalists are uncovering new ways to harness the power of technology to improve and expand lending across the industry.
A Small Match Builds Big Emergency Savings At Lake Trust
Aaron Passman
A program to help staffers improve their savings skills generated more than $200,000 in deposits and helped change participants’ financial habits.
Credit Union Data Predicts Who Will Win Super Bowl 2026
Andrew Lepczyk
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
140 Million Reasons To Lend
Aaron Passman
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
Rethinking Auto Lending And The Choices Facing Credit Union Leaders
Callahan & Associates
Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.
What Credit Unions Can Do NOW To Launch And Expand Student Lending Programs
Callahan & Associates
Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.
Should Credit Unions Fear The Fed?