What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
3 Investment Trends From The Fourth Quarter Of 2021
March 14, 2022
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Credit unions are positioning their balance sheets to deliver greater yields as investment and lending conditions adapt to a late-pandemic environment.
Kent Oram On Leadership
March 14, 2022
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The CEO of Idaho Central Credit Union, one of the fastest-growing credit unions in the country, shares insights on leading through change and planning for the future.
Heightened Uncertainty Weighs On Financial Markets
March 14, 2022
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Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
3 Roles That Take Business Intelligence To The Next Level
March 7, 2022
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There’s a new wave of titles that hints at a sea change in how credit unions use data.
5 Takeaways From 4Q 2021 Trendwatch
February 21, 2022
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How did credit unions wrap up 2021? Callahan & Associates has the inside story based on quarterly performance data.
4Q21 Trendwatch
February 16, 2022
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Learn about the credit union performance trends gathered from 4Q 2021 data.
Market Responds Negatively To Hawkish Fed Shift
February 14, 2022
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Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
How Being ‘Unapologetically Different’ Helped Buckeye State’s Turnaround
February 7, 2022
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A focus on reining in costs and changing organizational culture have transformed the Ohio-based institution.
The CDFI Landscape for Credit Unions in 2022
February 2, 2022
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CU Strategic Planning’s Chief Strategy and Advocacy Officer Mike Beall, along with John McKechnie, Senior Partner of Total Spectrum, discuss the current environment for CDFI certification.
Credit Unions Have A Staffing Problem
January 17, 2022
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The U.S. labor shortage is wreaking havoc on businesses. How is it impacting credit unions, and what are they doing about it?
3 Investment Trends From The Fourth Quarter Of 2021
Credit unions are positioning their balance sheets to deliver greater yields as investment and lending conditions adapt to a late-pandemic environment.
Kent Oram On Leadership
The CEO of Idaho Central Credit Union, one of the fastest-growing credit unions in the country, shares insights on leading through change and planning for ...
Heightened Uncertainty Weighs On Financial Markets
Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
3 Roles That Take Business Intelligence To The Next Level
There’s a new wave of titles that hints at a sea change in how credit unions use data.
5 Takeaways From 4Q 2021 Trendwatch
How did credit unions wrap up 2021? Callahan & Associates has the inside story based on quarterly performance data.
4Q21 Trendwatch
Learn about the credit union performance trends gathered from 4Q 2021 data.
Market Responds Negatively To Hawkish Fed Shift
Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
How Being ‘Unapologetically Different’ Helped Buckeye State’s Turnaround
A focus on reining in costs and changing organizational culture have transformed the Ohio-based institution.
The CDFI Landscape for Credit Unions in 2022
CU Strategic Planning’s Chief Strategy and Advocacy Officer Mike Beall, along with John McKechnie, Senior Partner of Total Spectrum, discuss the current environment for CDFI ...
Credit Unions Have A Staffing Problem
The U.S. labor shortage is wreaking havoc on businesses. How is it impacting credit unions, and what are they doing about it?
Browse Topics
Keep The Mortgage. Ditch The Fees.
Savana Morie
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Home Is Where The Heart (And More) Is
Aaron Passman
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
3 Ways To Market For HELOC Success
Aaron Passman
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Small House, Big Opportunity: 2 Takes On Manufactured Home Loans
Aaron Passman
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
Mortgage Lending Is Back, But It Looks Different
Tony Waltrich
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Insights From The Outside: Don Rositano
Marc Rapport
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
What’s In A Name: Vice President Of History And Culture
Aaron Passman
How a novel role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Growth Is A Mindset, But Success Is In The Contract
Callahan & Associates
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
Fraud Is Faster, Smarter, And Harder To Stop. Here’s How To.
Callahan & Associates
RKL offers insight, expertise, and experience to help fight off growing threats.