What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Market Responds Negatively To Hawkish Fed Shift
February 14, 2022
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Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
How Being ‘Unapologetically Different’ Helped Buckeye State’s Turnaround
February 7, 2022
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A focus on reining in costs and changing organizational culture have transformed the Ohio-based institution.
The CDFI Landscape for Credit Unions in 2022
February 2, 2022
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CU Strategic Planning’s Chief Strategy and Advocacy Officer Mike Beall, along with John McKechnie, Senior Partner of Total Spectrum, discuss the current environment for CDFI certification.
Credit Unions Have A Staffing Problem
January 17, 2022
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The U.S. labor shortage is wreaking havoc on businesses. How is it impacting credit unions, and what are they doing about it?
Fixed Income Portfolios Are Challenged
January 17, 2022
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Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
VSECU At-A-Glance
January 10, 2022
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Five graphs that dive into the financial performance of the Green Mountain State cooperative.
From Liquidity To Investments: Credit Unions Put Cash To Work
December 13, 2021
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Deposits jumped $35.0 billion during the third quarter, and credit unions adjusted their investment portfolios to take advantage of the changing yield curve.
3 Takeaways From Trendwatch 3Q 2021
November 15, 2021
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Credit union success on the balance sheet and income statement in the third quarter is creating new opportunities for future impact.
Inflation Becomes A Predominant Theme
November 15, 2021
No Comments
Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
3Q21 Trendwatch
November 9, 2021
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Learn about the credit union performance trends gathered from 3Q 2021 data.
Market Responds Negatively To Hawkish Fed Shift
Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
How Being ‘Unapologetically Different’ Helped Buckeye State’s Turnaround
A focus on reining in costs and changing organizational culture have transformed the Ohio-based institution.
The CDFI Landscape for Credit Unions in 2022
CU Strategic Planning’s Chief Strategy and Advocacy Officer Mike Beall, along with John McKechnie, Senior Partner of Total Spectrum, discuss the current environment for CDFI ...
Credit Unions Have A Staffing Problem
The U.S. labor shortage is wreaking havoc on businesses. How is it impacting credit unions, and what are they doing about it?
Fixed Income Portfolios Are Challenged
Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
VSECU At-A-Glance
Five graphs that dive into the financial performance of the Green Mountain State cooperative.
From Liquidity To Investments: Credit Unions Put Cash To Work
Deposits jumped $35.0 billion during the third quarter, and credit unions adjusted their investment portfolios to take advantage of the changing yield curve.
3 Takeaways From Trendwatch 3Q 2021
Credit union success on the balance sheet and income statement in the third quarter is creating new opportunities for future impact.
3Q21 Trendwatch
Learn about the credit union performance trends gathered from 3Q 2021 data.
Browse Topics
Innovation Only Goes So Far Without Internal Alignment
Marc Rapport
Coastal Credit Union evaluates fintech through the lens of member value, strategic growth, and organizational readiness to implement new ideas.
Future Bets For Fintech
Rebecca Wessler
Credit unions are making decisions about where to build, invest, and partner as they balance today’s priorities with tomorrow’s opportunities.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
Competing For Gen Z, SMBs, And The Future Of Money
Callahan & Associates
Credit unions that enable seamless movement between fiat and digital assets position themselves as a trusted on- and off-ramp.
The Financial Readiness Gap: Credit Unions Evaluate It Every Day. But Who Builds It?
Callahan & Associates
The credit unions that win the next generation will be the ones that showed up early, when young members were forming habits and deciding whom to trust.
Defending Your Credit Union Against Fraud Means Fighting Fire With Smarter Fire
Callahan & Associates
The challenge is no longer whether to adopt AI, but how to adopt it responsibly with the right governance, the right partners, and the right balance between technology and human oversight.
Digital Assets Are Coming For Payments. Are Credit Unions Ready?
Andrew Lepczyk
McKinsey projects trillions of dollars in growth across digital assets, with money movement emerging as one of the biggest opportunities.
The Long Game For Fintech At FORUM Credit Union
Marc Rapport
The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.
Mission Fed Weighs Fintech Returns Against Real-World Fit
Marc Rapport
The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.
AI Boot Camp Is More Than Basic Training At Clearview FCU
Aaron Passman
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.
Inflation Becomes A Predominant Theme