Community Financial Flips The Script On Junk Fees
The Michigan credit union has dropped punitive overdraft fees in favor of a checking account feature that helps members save money when their spending outstrips
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
The Rise Of The Chief Growth Officer
Credit unions are tapping versatile leaders from diverse backgrounds to take advantage of fresh insights and achieve strategic goals.
7 Liquidity Trends From The First Quarter
Liquidity has been front of mind for credit union leaders in recent quarters as loan and share growth battle it out on the balance sheet.
Performance Pop Quiz: Have Credit Union Earnings Reached New Heights?
November 14, 2018
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Test your knowledge of third quarter industry trends with this quiz on earnings by Callahan & Associates.
Best Of October 2018
November 8, 2018
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Based on October traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Black Friday, Card Usage, And Loan Balances
November 5, 2018
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Five can’t-miss data points this week on CreditUnions.com.
A 5-Year Look At The Loan-To-Share Ratio
November 5, 2018
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The ratio represents a balancing act between two sides of the balance sheet. Which states are achieving the greatest harmony?
Lending By The Numbers (2Q18)
November 5, 2018
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Total loans at U.S. credit unions increased by 9.7% in the second quarter of 2018 and reached an all-time high.
Efficiency By The Numbers (2Q18)
November 1, 2018
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The credit union industry’s efficiency ratio of 69.8% as of June 30 was the lowest it’s been since 2010.
A Nightmare On Main Street
October 30, 2018
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Many Americans live out their financial nightmares every day. This Halloween, Callahan employees share what their nightmares look like.
Investments By The Numbers (2Q18)
October 22, 2018
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Investment balances at credit unions remained strong in the second quarter despite a year-over-year contraction.
Credit Union Industry At-A-Glance (2Q18)
October 22, 2018
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The total number of credit unions dropped by 50 in the second quarter, and membership expanded 4.3%, the equivalent of 4.7 million new members. What else happened in the second quarter?
Custom Scorecards Are A Credit Unions Best Tool
October 17, 2018
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Does your credit union use custom scorecards? If not, you could be missing big opportunities and taking unnecessary risks.
Performance Pop Quiz: Have Credit Union Earnings Reached New Heights?
Test your knowledge of third quarter industry trends with this quiz on earnings by Callahan & Associates.
Best Of October 2018
Based on October traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Black Friday, Card Usage, And Loan Balances
Five can't-miss data points this week on CreditUnions.com.
A 5-Year Look At The Loan-To-Share Ratio
The ratio represents a balancing act between two sides of the balance sheet. Which states are achieving the greatest harmony?
Lending By The Numbers (2Q18)
Total loans at U.S. credit unions increased by 9.7% in the second quarter of 2018 and reached an all-time high.
Efficiency By The Numbers (2Q18)
The credit union industry's efficiency ratio of 69.8% as of June 30 was the lowest it's been since 2010.
A Nightmare On Main Street
Many Americans live out their financial nightmares every day. This Halloween, Callahan employees share what their nightmares look like.
Investments By The Numbers (2Q18)
Investment balances at credit unions remained strong in the second quarter despite a year-over-year contraction.
Credit Union Industry At-A-Glance (2Q18)
The total number of credit unions dropped by 50 in the second quarter, and membership expanded 4.3%, the equivalent of 4.7 million new members. What ...
Custom Scorecards Are A Credit Unions Best Tool
Does your credit union use custom scorecards? If not, you could be missing big opportunities and taking unnecessary risks.
Browse Topics
How A Florida Credit Union Rebuilt Retention After The Great Resignation
Marc Rapport
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
What’s In A Name: Chief Efficiency Officer
Savana Morie
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.
How SWBC’s Contact Center Solutions Help Financial Institutions Stay Connected
Callahan & Associates
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
Amanda Garabedian On Leadership
Savana Morie
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
FedChoice Is Ready For The Next Government Shutdown – Whenever It Comes
Aaron Passman
A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.
Financial Nihilism Is Real, But How Can Credit Unions Respond?
Andrew Lepczyk
When money stops making sense, people suffer a crisis of financial confidence. Now’s the time to reconnect with members to help them establish long-term stability.
Exit Interview: Cheryl Sio, MembersAlliance Credit Union
Marc Rapport
From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.
What Was Once A Safe Corner Of Credit Union Portfolios Is Now A Source Of Pain
Callahan & Associates
Structured protection strategies provide potentially higher long-term total returns than bonds while muting the volatility and downside risk traditionally associated with equities.
Jim Morrell On Leadership
Aaron Passman
The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.
2026 Begins With Market Sentiment Similar To 2025
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.