What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
A Steady Approach To The Investment Portfolio In A Rising Rate Environment
January 28, 2019
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Having the right strategy in place makes investment decisions fairly independent of interest rate rises and falls.
How Workers Uses Data To Visualize A Better Tomorrow
January 21, 2019
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The Massachusetts credit union is working across the enterprise and with other credit unions to make the most of data visualization software.
Great Hires And Tough Decisions
January 14, 2019
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Five can’t-miss data points this week on CreditUnions.com.
Macro-Economic And Industry Trends (3Q18)
January 9, 2019
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What credit unions need to know about members, lending, asset quality, share balances, and more at third quarter 2018.
Outlook For Global Risk Markets Grim Heading Into 2019
January 4, 2019
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This insightful monthly market commentary will help you look beyond the headlines to better understand what is driving the current market trends that could impact your credit union’s investment portfolio.
Lending By The Numbers (3Q18)
January 2, 2019
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Total loans at U.S. credit unions increased 9.5% in the third quarter of 2018 and reached an all-time high.
Investments By The Numbers (3Q18)
January 2, 2019
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Cash and investment balances at credit unions fell 5.4% year-over-year, however, investment yields reached the highest third quarter level since September 2010.
State In The Spotlight: Maine
January 1, 2019
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Maine credit unions reported strong loan growth in the third quarter of 2018. Member relationships in the state strengthened as credit unions reported growth in both average share and loan balances.
Credit Union Industry At-A-Glance (3Q18)
January 1, 2019
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Membership growth increased 35 basis points year-over-year to 4.4%, and the average member relationship expanded 3.0% year-over-year. What else happened in the third quarter?
Three Quarters In, What’s The End Game?
January 1, 2019
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Lost momentum is hard to get back, and the loss of forward momentum in the U.S. economy has become entrenched.
A Steady Approach To The Investment Portfolio In A Rising Rate Environment
Having the right strategy in place makes investment decisions fairly independent of interest rate rises and falls.
How Workers Uses Data To Visualize A Better Tomorrow
The Massachusetts credit union is working across the enterprise and with other credit unions to make the most of data visualization software.
Great Hires And Tough Decisions
Five can't-miss data points this week on CreditUnions.com.
Macro-Economic And Industry Trends (3Q18)
What credit unions need to know about members, lending, asset quality, share balances, and more at third quarter 2018.
Lending By The Numbers (3Q18)
Total loans at U.S. credit unions increased 9.5% in the third quarter of 2018 and reached an all-time high.
Investments By The Numbers (3Q18)
Cash and investment balances at credit unions fell 5.4% year-over-year, however, investment yields reached the highest third quarter level since September 2010.
State In The Spotlight: Maine
Maine credit unions reported strong loan growth in the third quarter of 2018. Member relationships in the state strengthened as credit unions reported growth in ...
Credit Union Industry At-A-Glance (3Q18)
Membership growth increased 35 basis points year-over-year to 4.4%, and the average member relationship expanded 3.0% year-over-year. What else happened in the third quarter?
Three Quarters In, What’s The End Game?
Lost momentum is hard to get back, and the loss of forward momentum in the U.S. economy has become entrenched.
Browse Topics
A Rewards Program That Relies On Relationships, Not Usage
Savana Morie
Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
Innovations Financial Bets Big On Small Business Lending
Aaron Passman
CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
How Marine Credit Union Shifted Its Foundation From Siloed To Symbiotic
Savana Morie
By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
How Today’s Market Is Stress-Testing Credit Union And Bank Earnings Models
Andrew Lepczyk
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
The Case For Marketing That Doesn’t Lead With The Credit Union
Savana Morie
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.
Exit Interview: Deb Vollmer
Aaron Passman
The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
How Affinity FCU Became A Financial First Responder
Callahan & Associates
The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.
Running With Scissors: The Bold Side Of Personalization
Callahan & Associates
To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.
A Short Guide To Compliance With The New Succession Planning Rule
Jennie Boden
Check all the right boxes while tying your credit union compliance efforts to strategy.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Outlook For Global Risk Markets Grim Heading Into 2019