What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
3 Takeaways From Trendwatch 3Q 2018
November 15, 2018
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Membership growth, earnings gap, and lending market share — find out how credit unions performed in the third quarter.
Performance Pop Quiz: Have Credit Union Earnings Reached New Heights?
November 14, 2018
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Test your knowledge of third quarter industry trends with this quiz on earnings by Callahan & Associates.
Best Of October 2018
November 8, 2018
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Based on October traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Black Friday, Card Usage, And Loan Balances
November 5, 2018
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Five can’t-miss data points this week on CreditUnions.com.
A 5-Year Look At The Loan-To-Share Ratio
November 5, 2018
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The ratio represents a balancing act between two sides of the balance sheet. Which states are achieving the greatest harmony?
Lending By The Numbers (2Q18)
November 5, 2018
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Total loans at U.S. credit unions increased by 9.7% in the second quarter of 2018 and reached an all-time high.
Efficiency By The Numbers (2Q18)
November 1, 2018
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The credit union industry’s efficiency ratio of 69.8% as of June 30 was the lowest it’s been since 2010.
A Nightmare On Main Street
October 30, 2018
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Many Americans live out their financial nightmares every day. This Halloween, Callahan employees share what their nightmares look like.
Investments By The Numbers (2Q18)
October 22, 2018
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Investment balances at credit unions remained strong in the second quarter despite a year-over-year contraction.
Credit Union Industry At-A-Glance (2Q18)
October 22, 2018
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The total number of credit unions dropped by 50 in the second quarter, and membership expanded 4.3%, the equivalent of 4.7 million new members. What else happened in the second quarter?
3 Takeaways From Trendwatch 3Q 2018
Membership growth, earnings gap, and lending market share — find out how credit unions performed in the third quarter.
Performance Pop Quiz: Have Credit Union Earnings Reached New Heights?
Test your knowledge of third quarter industry trends with this quiz on earnings by Callahan & Associates.
Best Of October 2018
Based on October traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Black Friday, Card Usage, And Loan Balances
Five can't-miss data points this week on CreditUnions.com.
A 5-Year Look At The Loan-To-Share Ratio
The ratio represents a balancing act between two sides of the balance sheet. Which states are achieving the greatest harmony?
Lending By The Numbers (2Q18)
Total loans at U.S. credit unions increased by 9.7% in the second quarter of 2018 and reached an all-time high.
Efficiency By The Numbers (2Q18)
The credit union industry's efficiency ratio of 69.8% as of June 30 was the lowest it's been since 2010.
A Nightmare On Main Street
Many Americans live out their financial nightmares every day. This Halloween, Callahan employees share what their nightmares look like.
Investments By The Numbers (2Q18)
Investment balances at credit unions remained strong in the second quarter despite a year-over-year contraction.
Credit Union Industry At-A-Glance (2Q18)
The total number of credit unions dropped by 50 in the second quarter, and membership expanded 4.3%, the equivalent of 4.7 million new members. What ...
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Innovation Only Goes So Far Without Internal Alignment
Marc Rapport
Coastal Credit Union evaluates fintech through the lens of member value, strategic growth, and organizational readiness to implement new ideas.
Future Bets For Fintech
Rebecca Wessler
Credit unions are making decisions about where to build, invest, and partner as they balance today’s priorities with tomorrow’s opportunities.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
Competing For Gen Z, SMBs, And The Future Of Money
Callahan & Associates
Credit unions that enable seamless movement between fiat and digital assets position themselves as a trusted on- and off-ramp.
The Financial Readiness Gap: Credit Unions Evaluate It Every Day. But Who Builds It?
Callahan & Associates
The credit unions that win the next generation will be the ones that showed up early, when young members were forming habits and deciding whom to trust.
Defending Your Credit Union Against Fraud Means Fighting Fire With Smarter Fire
Callahan & Associates
The challenge is no longer whether to adopt AI, but how to adopt it responsibly with the right governance, the right partners, and the right balance between technology and human oversight.
Digital Assets Are Coming For Payments. Are Credit Unions Ready?
Andrew Lepczyk
McKinsey projects trillions of dollars in growth across digital assets, with money movement emerging as one of the biggest opportunities.
The Long Game For Fintech At FORUM Credit Union
Marc Rapport
The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.
Mission Fed Weighs Fintech Returns Against Real-World Fit
Marc Rapport
The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.
AI Boot Camp Is More Than Basic Training At Clearview FCU
Aaron Passman
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.