What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
2017 Executive Priorities At-A-Glance
March 31, 2017
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Feedback from Callahan’s annual Executive Outlook Survey highlights industry goals for 2017.
The Future Of Consumer Credit
March 31, 2017
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Growth in consumer credit has sparked concern about credit quality. How will credit unions know when it’s really time to worry?
Credit Unions Everywhere Live The “Members First” Motto
March 31, 2017
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When employees prioritize what is best for the member, they demonstrate the cooperative difference.
A Fruitful Year For Which To Cheer
March 31, 2017
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Impressive financials, member service, and innovative strategies — there’s a lot to celebrate in the credit union movement.
State In The Spotlight: Wyoming
March 31, 2017
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Wyoming credit unions are all about growth. These credit unions have posted some of the strongest growth rates of any state in the nation, and it appears more and more Wyomingites are selecting credit unions to be their primary financial institutions.
Turning A Deaf Ear To The Fed
March 30, 2017
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Does the Fed still matter to bond traders?
Non-Interest Income: A Decade-Long Look At Ensuring Sustainability
March 27, 2017
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Callahan data shows there is a growing reliance on NII in keeping credit unions surviving and thriving.
The Circus Is In Town
March 23, 2017
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Will the health care bill make it to the floor? And how will the market respond to Congressional pressuring?
Key Advice For A Turnaround, Mobile Incentives, And Member Value
March 20, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
Key Advice For A Credit Union Turnaround
March 20, 2017
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When Keys FCU put itself into voluntary conservatorship in 2009, its leaders and staff knew rebuilding together was the only way to save the credit union.
2017 Executive Priorities At-A-Glance
Feedback from Callahan’s annual Executive Outlook Survey highlights industry goals for 2017.
Credit Unions Everywhere Live The “Members First” Motto
When employees prioritize what is best for the member, they demonstrate the cooperative difference.
A Fruitful Year For Which To Cheer
Impressive financials, member service, and innovative strategies — there’s a lot to celebrate in the credit union movement.
State In The Spotlight: Wyoming
Wyoming credit unions are all about growth. These credit unions have posted some of the strongest growth rates of any state in the nation, and ...
Turning A Deaf Ear To The Fed
Does the Fed still matter to bond traders?
Non-Interest Income: A Decade-Long Look At Ensuring Sustainability
Callahan data shows there is a growing reliance on NII in keeping credit unions surviving and thriving.
The Circus Is In Town
Will the health care bill make it to the floor? And how will the market respond to Congressional pressuring?
Key Advice For A Turnaround, Mobile Incentives, And Member Value
Five can't-miss data points featured this week on CreditUnions.com.
Key Advice For A Credit Union Turnaround
When Keys FCU put itself into voluntary conservatorship in 2009, its leaders and staff knew rebuilding together was the only way to save the credit ...
Browse Topics
Innovation Only Goes So Far Without Internal Alignment
Marc Rapport
Coastal Credit Union evaluates fintech through the lens of member value, strategic growth, and organizational readiness to implement new ideas.
Future Bets For Fintech
Rebecca Wessler
Credit unions are making decisions about where to build, invest, and partner as they balance today’s priorities with tomorrow’s opportunities.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
Competing For Gen Z, SMBs, And The Future Of Money
Callahan & Associates
Credit unions that enable seamless movement between fiat and digital assets position themselves as a trusted on- and off-ramp.
The Financial Readiness Gap: Credit Unions Evaluate It Every Day. But Who Builds It?
Callahan & Associates
The credit unions that win the next generation will be the ones that showed up early, when young members were forming habits and deciding whom to trust.
Defending Your Credit Union Against Fraud Means Fighting Fire With Smarter Fire
Callahan & Associates
The challenge is no longer whether to adopt AI, but how to adopt it responsibly with the right governance, the right partners, and the right balance between technology and human oversight.
Digital Assets Are Coming For Payments. Are Credit Unions Ready?
Andrew Lepczyk
McKinsey projects trillions of dollars in growth across digital assets, with money movement emerging as one of the biggest opportunities.
The Long Game For Fintech At FORUM Credit Union
Marc Rapport
The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.
Mission Fed Weighs Fintech Returns Against Real-World Fit
Marc Rapport
The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.
AI Boot Camp Is More Than Basic Training At Clearview FCU
Aaron Passman
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.
The Future Of Consumer Credit