How AI Is Shaping HR For The Next Era
Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.
HR & Training
Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.
Top HR & Training Articles
Vantage West Turns A Good Problem Into Great Recognition
Discover how two employee awards honor the Arizona credit union’s commitment to a team-first culture while boosting employee engagement and workplace culture.
45 Interviews In 30 Days: How Travis Credit Union Fixed Its Contact Center
The California cooperative turned a call center crisis into a success story — starting with cutting the average wait time from 45 minutes to three.
Autos, Shares, Social Media Tips
December 24, 2018
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Five can’t-miss data points this week on CreditUnions.com.
Best Of Human Resources 2018
December 21, 2018
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Nine of the most popular HR articles and blogs run on CreditUnions.com in 2018.
True North, Employee Dreams, Holiday Help
December 17, 2018
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Five can’t-miss data points this week on CreditUnions.com.
What’s In A Name: Dream Manager
December 17, 2018
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Debra O’Bryan helps employees be the best version of themselves at CommunityAmerica Credit Union.
Trailhead Uses Swagger And Swag To Onboard New Hires
October 30, 2018
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The Northwest credit union combines printed materials with a branded tchotchke or two to educate new hires.
Bob McKay On Leadership
October 29, 2018
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The CEO of Anheuser-Busch Employees’ Credit Union talks inspiration, role models, and finding opportunities.
What’s In A Name: Diversity And Inclusion Officer
October 29, 2018
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Esmi Rivera helps Notre Dame FCU spread financial wellness and opportunity one member engagement and workshop at a time.
Jane Dobbs On Leadership
October 22, 2018
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The CEO of Canyon State Credit Union shares valuable lessons learned through rebuilding troubled organizations.
Macro-Economic And Industry Trends (2Q18)
October 16, 2018
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What credit unions need to know about members, lending, asset quality, share balances, and more at second quarter 2018.
How To Embed Analytical Minds Across An Organization
October 4, 2018
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Top-Level Takeaways A formal program at Wings Financial teaches participants to be resident BI experts within their business unit. The program length for participants is based on the needs and request of the business units. Wings Financial Credit Union ($4.7B, Apple Valley, MN) reformed its business intelligence and analytics team two years ago with the
Autos, Shares, Social Media Tips
Five can't-miss data points this week on CreditUnions.com.
Best Of Human Resources 2018
Nine of the most popular HR articles and blogs run on CreditUnions.com in 2018.
True North, Employee Dreams, Holiday Help
Five can't-miss data points this week on CreditUnions.com.
What’s In A Name: Dream Manager
Debra O’Bryan helps employees be the best version of themselves at CommunityAmerica Credit Union.
Trailhead Uses Swagger And Swag To Onboard New Hires
The Northwest credit union combines printed materials with a branded tchotchke or two to educate new hires.
Bob McKay On Leadership
The CEO of Anheuser-Busch Employees’ Credit Union talks inspiration, role models, and finding opportunities.
What’s In A Name: Diversity And Inclusion Officer
Esmi Rivera helps Notre Dame FCU spread financial wellness and opportunity one member engagement and workshop at a time.
Jane Dobbs On Leadership
The CEO of Canyon State Credit Union shares valuable lessons learned through rebuilding troubled organizations.
Macro-Economic And Industry Trends (2Q18)
What credit unions need to know about members, lending, asset quality, share balances, and more at second quarter 2018.
How To Embed Analytical Minds Across An Organization
Top-Level Takeaways A formal program at Wings Financial teaches participants to be resident BI experts within their business unit. The program length for participants is ...
Browse Topics
How An Internal Storyteller Fuels Member Growth At Navy Federal
Marc Rapport
An expert in user experience turns complex problems and opportunities into narratives that guide leaders toward confident decisions and growth-focused investment.
At Ardent Credit Union, Deposits Are A ‘Slam Dunk’
Aaron Passman
The Philadelphia-area cooperative scores among rate-shopping members with a co-branded certificate that links savings returns to college basketball results.
The Strategic Case For Rethinking Credit Card Issuing
Callahan & Associates
The credit unions that will win the next decade of card growth are those that treat credit cards not as one time product launches but as dynamic ecosystems requiring continuous investment.
How Lake Trust Turns Member Experiences Into Brand Strategy
Savana Morie
From where stories come from to how they’re produced and distributed, Lake Trust shares how authentic member narratives strengthen its brand and show what “positive impact” looks like in action.
Credit Union Storytelling With A Mission Focus
Marc Rapport
Storytelling drives growth and loyalty at Navy Federal, where real member experiences become narratives that strengthen trust, reinforce value, and build lasting relationships.
What Gen Z Is Really Looking For In A Credit Union
Callahan & Associates
Gen Z’s faith in traditional institutions gives credit unions a rich opportunity to serve as a key source of financial guidance.
What’s Job No. 2?
Aaron Passman
CreditUnions.com is all-in on growth and marketing this week, spotlighting real-world strategies that help cooperatives serve members for life, invest in people, expand their impact, and more.
Community Financial Institutions Need A New Playbook To Combat Scams
Callahan & Associates
Fraud is increasing and becoming more sophisticated – and it’s often not caught until it’s too late.
The Numbers That Matter Most To Credit Unions
Aaron Passman
A look at year-end performance trends reveals how earnings, affordability pressures, and asset quality are redefining the operating environment heading into 2026.
The Affordability Crisis Is Reshaping Credit Union Balance Sheets
Sherry Virden
Members are struggling with an affordability crisis that is changing how they manage debt, and new behaviors are showing up across the credit union loan portfolio.