How AI Is Shaping HR For The Next Era
Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.
HR & Training
Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.
Top HR & Training Articles
Vantage West Turns A Good Problem Into Great Recognition
Discover how two employee awards honor the Arizona credit union’s commitment to a team-first culture while boosting employee engagement and workplace culture.
45 Interviews In 30 Days: How Travis Credit Union Fixed Its Contact Center
The California cooperative turned a call center crisis into a success story — starting with cutting the average wait time from 45 minutes to three.
Emily Hollis On Leadership
June 18, 2018
No Comments
The CEO of ALM First Financial Advisors talks early risks, leadership skills, and winding career journeys.
Best Of May 2018
June 4, 2018
No Comments
Based on May traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
More About The Member Experience
May 29, 2018
No Comments
Five can’t-miss data points this week on CreditUnions.com.
What’s In A Name: SEO And Digital Marketing Strategist
May 28, 2018
No Comments
Miller Devenny makes connections with millennials and more at South Carolina’s largest credit union.
Ag Lending, Sin City Saving, And More
May 21, 2018
No Comments
Five can’t-miss data points this week on CreditUnions.com.
What’s In A Name: Chief Of Staff
May 21, 2018
No Comments
John Fair steps up as the second in command and touches everything from loan approvals to facilities management at Peach State FCU.
New Job Titles Reflect Important Aspirations
May 21, 2018
No Comments
Credit union title changes demonstrate the movement’s stance on member service.
Speak Credit Union, Re-Imagine HR, And More
May 14, 2018
No Comments
Five can’t-miss data points this week on CreditUnions.com.
What’s In A Name: Emerging Channels Innovation Architect
May 14, 2018
No Comments
Adele Glenn holds together the present while building for the future at Credit Human FCU.
A Re-Imagining Of HR
May 14, 2018
No Comments
A well-timed retirement helped PSECU re-think what it was doing with its human resources and how the cooperative could better support employees.
Emily Hollis On Leadership
The CEO of ALM First Financial Advisors talks early risks, leadership skills, and winding career journeys.
Best Of May 2018
Based on May traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
More About The Member Experience
Five can’t-miss data points this week on CreditUnions.com.
What’s In A Name: SEO And Digital Marketing Strategist
Miller Devenny makes connections with millennials and more at South Carolina’s largest credit union.
Ag Lending, Sin City Saving, And More
Five can’t-miss data points this week on CreditUnions.com.
What’s In A Name: Chief Of Staff
John Fair steps up as the second in command and touches everything from loan approvals to facilities management at Peach State FCU.
Speak Credit Union, Re-Imagine HR, And More
Five can’t-miss data points this week on CreditUnions.com.
What’s In A Name: Emerging Channels Innovation Architect
Adele Glenn holds together the present while building for the future at Credit Human FCU.
A Re-Imagining Of HR
A well-timed retirement helped PSECU re-think what it was doing with its human resources and how the cooperative could better support employees.
Browse Topics
Meet The Finalists For The 2026 Innovation Series: Data And Decision Intelligence
Callahan & Associates
This year’s finalists are reimagining how credit unions use data to boost service levels and improve efficiencies.
A New Product Playbook Is Driving Change At Premier Credit Union
Savana Morie
In order to adopt a more proactive strategy, the Iowa cooperative is using a dedicated product development team to promote visibility and follow-through from idea to launch.
Meet The Finalists For The 2026 Innovation Series: AI-Powered Member Experience
Callahan & Associates
This year’s finalists are reimagining how credit unions can use AI to combine cutting-edge technology with old-school member service.
When Members Don’t Turn To FIs, They Turn To Friends And Family
Andrew Lepczyk
Financial advice comes in many forms. How can credits union make sure they are the No. 1 choice for their members?
Meet The Finalists For The 2026 Innovation Series: Reimagining The Lending Experience
Callahan & Associates
This year’s finalists are uncovering new ways to harness the power of technology to improve and expand lending across the industry.
A Small Match Builds Big Emergency Savings At Lake Trust
Aaron Passman
A program to help staffers improve their savings skills generated more than $200,000 in deposits and helped change participants’ financial habits.
Credit Union Data Predicts Who Will Win Super Bowl 2026
Andrew Lepczyk
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
140 Million Reasons To Lend
Aaron Passman
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
Rethinking Auto Lending And The Choices Facing Credit Union Leaders
Callahan & Associates
Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.
What Credit Unions Can Do NOW To Launch And Expand Student Lending Programs
Callahan & Associates
Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.
New Job Titles Reflect Important Aspirations