JetStream FCU Turns CDFI Funding Into Lifelines After Hurricane Maria
A pair of CDFI grants allowed the Florida-based credit union to help members restart their lives on the island or relocate to the United States.
Impact/Purpose
Our Purpose page is your central resource to explore strategies that elevate products and services from run-of-the-mill commodities to powerful tools that support members and communities and set credit unions apart from competitors.
Top Impact/Purpose Articles
Wright-Patt Turns Purpose Into Property For First-Time Homebuyers
The Ohio credit union’s Sunshine Community Fund is backing new homes in Dayton, combining financial support, education, and cross-team collaboration to empower first-time buyers.
First Alliance Debuts Mission-Driven Deposits
The Minnesota-based cooperative invites high-dollar depositors to turn private prosperity into shared possibility through a savings product designed around social impact.
Mission, Give Back, And Online Reviews
November 26, 2018
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Five can’t-miss data points this week on CreditUnions.com.
Help For The Holidays: How Guadalupe Credit Union Meets Mission
November 26, 2018
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The New Mexico credit union’s year-round financial wellness and literacy efforts take on even more meaning this time of year.
8 Ways To Give Back Beyond #GivingTuesday
November 26, 2018
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For the credit union movement — and its history of community volunteerism and charitable give back — any day can be Giving Tuesday.
Giving Thanks, Black Friday Lending, And Grant Funding
November 19, 2018
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Six can’t-miss data points this week on CreditUnions.com.
Grant Funding In 2018
November 19, 2018
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Low-income credit unions from 42 states and the District of Columbia received grants from the NCUA this year. Where did the money go?
A Black Friday Special That Meets Yearlong Needs
November 19, 2018
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Members Advantage Community Credit Union’s holiday loan meets member needs over the holiday season and uncovers opportunities for credit building all year long.
Inclusion And The Credit Union Difference
November 12, 2018
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Internal diversity resource groups help build an engaged, committed workplace.
Won’t We Be Their Neighbors?
November 12, 2018
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A Mr. Rogers commencement speech shows how business theories can inspire the human dimension of credit union service.
Branching, Swiping, And Indirect Lending
November 12, 2018
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Five can’t-miss data points this week on CreditUnions.com.
Best Of October 2018
November 8, 2018
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Based on October traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Mission, Give Back, And Online Reviews
Five can't-miss data points this week on CreditUnions.com.
Help For The Holidays: How Guadalupe Credit Union Meets Mission
The New Mexico credit union’s year-round financial wellness and literacy efforts take on even more meaning this time of year.
8 Ways To Give Back Beyond #GivingTuesday
For the credit union movement — and its history of community volunteerism and charitable give back — any day can be Giving Tuesday.
Giving Thanks, Black Friday Lending, And Grant Funding
Six can't-miss data points this week on CreditUnions.com.
Grant Funding In 2018
Low-income credit unions from 42 states and the District of Columbia received grants from the NCUA this year. Where did the money go?
A Black Friday Special That Meets Yearlong Needs
Members Advantage Community Credit Union's holiday loan meets member needs over the holiday season and uncovers opportunities for credit building all year long.
Inclusion And The Credit Union Difference
Internal diversity resource groups help build an engaged, committed workplace.
Branching, Swiping, And Indirect Lending
Five can't-miss data points this week on CreditUnions.com.
Best Of October 2018
Based on October traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Browse Topics
The Merchant Services Advantage For Credit Unions
Callahan & Associates
Payment capabilities increasingly shape how business owners evaluate their primary financial institution
Coffee And A Smile? Not Good Enough.
Aaron Passman
Coffee and a smile still matter — they’re just not enough. That’s why credit unions are redefining member experience across digital, data, and the entire organization.
6 Takes On Today’s Member Experience: Andre Vygnansk
Marc Rapport
The CXO of OUR Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
6 Takes On Today’s Member Experience: Stacy Armijo
Marc Rapport
The CXO of Amplify Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
6 Takes On Today’s Member Experience: Inna Sprague
Marc Rapport
The CXO of Teachers FCU talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Closing The “Confidence Gap:” Using Segmentation To Deepen Member Loyalty
Callahan & Associates
Credit unions can’t deepen loyalty with a one-size-fits-all experience. Life-stage segmentation helps institutions build relevance, confidence, and trust.
6 Takes On Today’s Member Experience: Kim Riley
Marc Rapport
The CXO of Wright-Patt Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
When Everyone Owns The Member Experience, No One Does
Marc Rapport
Shared ownership can quietly fracture a member journey. FORUM Credit Union leans on clear accountability to keep channels aligned.
6 Takes On Today’s Member Experience
Marc Rapport
Member experience leaders talk about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Won’t We Be Their Neighbors?