Auto Loans By The Numbers (4Q17)
At 34.7% of the industry’s loan portfolio, auto loans were important to credit unions of every size across the country in 2017.
At 34.7% of the industry’s loan portfolio, auto loans were important to credit unions of every size across the country in 2017.
Changes in auto lending and questions of liquidity highlight credit union performance in the fourth quarter of 2017.
Five can’t-miss data points this week on CreditUnions.com.
Charlotte Metro Credit Union manages risk while growing business deposits and loans faster than credit union averages.
Four can’t-miss data points this week on CreditUnions.com.
The Wisconsin credit union is adding length to its investments to make up for lost income in indirect lending.
Credit unions share their best practices with CreditUnions.com all year. Here, Callahan’s staff writers share their selections for a handful of lesser-known pieces that are worth revisiting.
Four can’t-miss data points this week on CreditUnions.com.
Why Shoreline Credit Union sold its stake in indirect lending.
The right loan origination system can help ensure loan growth goals are met.

Royal and American 1 credit unions share how their educational programs ensure incarcerated people are reentry ready.

Double‑digit net returns meet reliable credit performance when credit unions build a pipeline of high‑value members primed for deposits and engagement.

Two programs for aspiring volunteers are building a steady pipeline of ready-to-step-in leaders that trickles up to the director level.

After years of merger-driven gains, a new senior leadership team and sales culture at Verve is powering a push for organic growth.

After years of declining membership, a new growth strategy and snappy catch phrase is paying off for the southern credit union.

Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.

Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line fixes into bottom-line wins.

Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.

A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.