Strategies To Enhance Mortgage Efficiency Without Cutting Jobs
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
The Art Of Selling On Social Media
Credit unions are navigating regulatory compliance and setting guidelines to help mortgage, investment, and deposit teams gain more traction on social.
2024 Lending Outlook: Hopes, Fears, And Serving Members In The Year Ahead
Forget the Beige Book — these credit union executives offer insights on what it will take to see green.
Quarterly Market Snapshot And Two-Year Financial Statement
December 15, 2024
No Comments
Quarterly performance reports from Callahan & Associates highlight important metrics from across the credit union industry. Comparing top-level performance and digging into the financial statement has never been easier.
Asset Quality Is Worsening. Is There Light On The Horizon?
December 15, 2024
No Comments
Higher interest rates have forced members to pick and choose which debts to repay and which to postpone, which doesn’t fare well for revolving products.
3Q24 Quarterly Market Snapshot And Two-Year Financial Statement
December 15, 2024
No Comments
The latest quarterly performance metrics from across the credit union industry, including loan growth, income and expenses, and more.
The Power of the Consumer in Today’s Environment
November 20, 2024
No Comments
Today’s environment is challenging — but consumers might be doing better than you think. Join the experts from LendingClub Bank to learn about The Power of the Consumer in Today’s Environment. As a nationally chartered bank, LendingClub Bank is the partner of choice for banks and credit unions to access short duration, high yielding consumer
Mortgages For The Military, Members For Life
November 11, 2024
No Comments
Credit union leaders share how they navigate a successful VA loan program and address challenges veterans face.
5 Takeaways From Trendwatch 3Q 2024
November 11, 2024
No Comments
Credit unions posted record revenue in the third quarter thanks to large gains in loan and investment income, yet asset quality worsened as the industry braced for interest rate cuts.
Help On The Homefront
November 11, 2024
No Comments
Military and corporate moves often require lending support. Credit unions are there to offer it.
The Fed Is Making Moves. How Are Credit Unions Responding?
October 27, 2024
No Comments
Three industry leaders talk shop about strategies to navigate dropping interest rates and economic uncertainty.
What’s In A Name: Senior Vice President Of Loan Analytics And Automation
October 21, 2024
No Comments
Andy Henline talks loan strategy and operations for the country’s second-largest credit union.
10 Steps To Better Business Intelligence
October 21, 2024
No Comments
It takes the right people, the right tools, and the right processes to create a data-driven culture.
Quarterly Market Snapshot And Two-Year Financial Statement
Quarterly performance reports from Callahan & Associates highlight important metrics from across the credit union industry. Comparing top-level performance and digging into the financial statement ...
Asset Quality Is Worsening. Is There Light On The Horizon?
Higher interest rates have forced members to pick and choose which debts to repay and which to postpone, which doesn't fare well for revolving products.
3Q24 Quarterly Market Snapshot And Two-Year Financial Statement
The latest quarterly performance metrics from across the credit union industry, including loan growth, income and expenses, and more.
The Power of the Consumer in Today’s Environment
Today’s environment is challenging — but consumers might be doing better than you think. Join the experts from LendingClub Bank to learn about The Power ...
Mortgages For The Military, Members For Life
Credit union leaders share how they navigate a successful VA loan program and address challenges veterans face.
5 Takeaways From Trendwatch 3Q 2024
Credit unions posted record revenue in the third quarter thanks to large gains in loan and investment income, yet asset quality worsened as the industry ...
Help On The Homefront
Military and corporate moves often require lending support. Credit unions are there to offer it.
The Fed Is Making Moves. How Are Credit Unions Responding?
Three industry leaders talk shop about strategies to navigate dropping interest rates and economic uncertainty.
What’s In A Name: Senior Vice President Of Loan Analytics And Automation
Andy Henline talks loan strategy and operations for the country’s second-largest credit union.
10 Steps To Better Business Intelligence
It takes the right people, the right tools, and the right processes to create a data-driven culture.
Browse Topics
Compliance Without Compromise
Callahan & Associates
Leveraging cutting-edge technology, like AI automation and intelligent document processing, can streamline portfolio protection, minimize disruptions, and ensure accuracy.
Meet Engaged Elena, An Ideal Member At Solarity Credit Union
Savana Morie
A data-rich segmentation strategy and member personas have transformed everything from product design to branch operations at the Washington cooperative.
Great MX Doesn’t Just Happen — It Takes A Cross-Functional Team
Aaron Passman
A two-pronged testing process at TruStone Financial ensures a seamless member experience as the credit union rolls out new digital tools.
Employee Certifications Turn Tellers Into Teachers
Savana Morie
Canopy Credit Union’s push to certify staff as financial coaches is part of a broader strategy to build community resilience, strengthen internal culture, and deepen member relationships.
Uncover Hidden Barriers And Build Stronger Member Loyalty
Callahan & Associates
How credit unions can detect and resolve digital friction to retain members.
2025 Credit Card Market Insights And To-Dos
Callahan & Associates
Questions and recommendations to help credit unions improve the management and evaluation of their credit card portfolio.
10 Credit Unions That Top The Charts In Member Value
William Hunt
Callahan & Associates spotlights credit unions that return more value to members.
Purpose, Priorities, And The Power Of Letting Go
Savana Morie
How exiting non-core business lines has helped UFCU sharpen its edge in consumer banking and build a future-ready organization.
Honoring Roots To Expand Reach
Savana Morie
SF Fire Credit Union’s head of marketing shares how embracing the credit union’s history as a SEG for firefighters supports growth and brand awareness in a competitive market.