Affordable Housing Isn’t About Business. It’s About People.
NOLA Firemen’s FCU helps members qualify for a mortgage in a state where poverty is high and insurance premiums are keeping many would-be borrowers out
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
Midwestern Credit Unions Break New Ground With Auto Loans
Blaze, Consumers, and Interra credit unions pioneer a new path to liquidity under the guidance of Alloya Corporate.
7 Smart Loans For Life’s Big Moments
From funerals to education to gender-affirming care and beyond, credit unions are punching up the personal loan.
The Credit Union Guide To Generation X
August 20, 2018
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Different generations require different conversations. This interactive series shows how credit unions can serve all ages.
Loan-to-Share Ratio Nears Record High
August 20, 2018
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As loan growth outpaces deposit growth, the industry loan-to-share ratio reaches 82.9%.
Credit Cards By The Numbers (1Q18)
August 13, 2018
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Balances as well as delinquencies for credit union credit cards were on the rise in the first quarter of the year.
Buy A House. Have A Party.
August 9, 2018
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Homebuying can be scary. Jeanne D’Arc’s housewarming parties help members cut loose and celebrate a new stage of life.
Reward Card Retention, Small-Dollar Loans, And Lending By The Numbers
August 6, 2018
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Five can’t-miss data points this week on CreditUnions.com.
5 Small Loans That Make A Big Difference
August 6, 2018
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A loan doesn’t have to be massive to be mighty. These high-impact programs have an outsize effect on members and communities.
Lending By The Numbers (1Q18)
August 6, 2018
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First quarter lending at credit unions contributed to an expanding balance sheet.
Streamline Your Collections With Technology
August 6, 2018
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Software tools can help a credit union’s collection staff be more productive while providing better service.
Help Members Reach Their Dreams Of Homeownership
August 6, 2018
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How BECU uses Fannie Mae HomeReady Mortgage program and financial education to enable members to buy their homes.
Best Of July 2018
August 1, 2018
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Based on July traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
The Credit Union Guide To Generation X
Different generations require different conversations. This interactive series shows how credit unions can serve all ages.
Loan-to-Share Ratio Nears Record High
As loan growth outpaces deposit growth, the industry loan-to-share ratio reaches 82.9%.
Credit Cards By The Numbers (1Q18)
Balances as well as delinquencies for credit union credit cards were on the rise in the first quarter of the year.
Buy A House. Have A Party.
Homebuying can be scary. Jeanne D’Arc’s housewarming parties help members cut loose and celebrate a new stage of life.
Reward Card Retention, Small-Dollar Loans, And Lending By The Numbers
Five can’t-miss data points this week on CreditUnions.com.
5 Small Loans That Make A Big Difference
A loan doesn’t have to be massive to be mighty. These high-impact programs have an outsize effect on members and communities.
Lending By The Numbers (1Q18)
First quarter lending at credit unions contributed to an expanding balance sheet.
Streamline Your Collections With Technology
Software tools can help a credit union’s collection staff be more productive while providing better service.
Help Members Reach Their Dreams Of Homeownership
How BECU uses Fannie Mae HomeReady Mortgage program and financial education to enable members to buy their homes.
Best Of July 2018
Based on July traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Browse Topics
The Merchant Services Advantage For Credit Unions
Callahan & Associates
Payment capabilities increasingly shape how business owners evaluate their primary financial institution
Coffee And A Smile? Not Good Enough.
Aaron Passman
Coffee and a smile still matter — they’re just not enough. That’s why credit unions are redefining member experience across digital, data, and the entire organization.
6 Takes On Today’s Member Experience: Andre Vygnansk
Marc Rapport
The CXO of OUR Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
6 Takes On Today’s Member Experience: Stacy Armijo
Marc Rapport
The CXO of Amplify Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
6 Takes On Today’s Member Experience: Inna Sprague
Marc Rapport
The CXO of Teachers FCU talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Closing The “Confidence Gap:” Using Segmentation To Deepen Member Loyalty
Callahan & Associates
Credit unions can’t deepen loyalty with a one-size-fits-all experience. Life-stage segmentation helps institutions build relevance, confidence, and trust.
6 Takes On Today’s Member Experience: Kim Riley
Marc Rapport
The CXO of Wright-Patt Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
When Everyone Owns The Member Experience, No One Does
Marc Rapport
Shared ownership can quietly fracture a member journey. FORUM Credit Union leans on clear accountability to keep channels aligned.
6 Takes On Today’s Member Experience
Marc Rapport
Member experience leaders talk about what’s changed, what’s stayed the same, and what matters most as the industry evolves.