Ops & Payments

Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.

Top Ops & Payments Articles

Features

Credit Unions Pivot In Response To Rising Rates (Part 2)

Credit unions balance agility and liquidity as they raise rates on what they pay and what they lend while keeping an eye on members’ financial ...
Features

Credit Unions Pivot In Response To Rising Rates (Part 1)

Credit unions balance agility and liquidity as they raise rates on what they pay and what they lend while keeping an eye on members’ financial ...
Graph Of The Week

Rising Rates Drive Down Share Growth

A confluence of major factors have resulted in some of the weakest share growth in several years.
Features

Why Did BCU Reduce Fees And Form A Financial Wellbeing CUSO?

A shift toward a purpose-driven mindset has helped the Illinois cooperative drive sustainable growth while expanding operations.
Graph Of The Week

Credit Card Lending Rebounds As Savings Declines

Record inflation has contributed to a surge in credit card spending, reversing a trend noted early in the pandemic.
Partner Perspectives

Don’t Let Poor User Journeys Be Your Downfall

Today’s account holders have drawn a line in the sand — you’re either delivering a true omni-channel experience, or you’re falling behind.
Partner Perspectives

Think Beyond The Credit Score: How Credit Unions Can Grow And Engage Members

Expand credit card underwriting criteria, digital investment, and financial literacy to strengthen the member relationship.
Graph Of The Week

Personal Savings Rate Plummets

After a pandemic-era spike, American consumers are saving at a lower rate than they have in over a decade.
Partner Perspectives

A ‘Modern Payment Solution’ Doesn’t Only Mean Digital

User experience is critical in the fight for institutional loyalty, and digital, although significant, is just one piece of the full puzzle
Partner Perspectives

How To Expand Fraud-Fighting Capabilities With Linked Analysis

Advanced fraud detection gives financial institutions more power to fight fraud or even stop it before it starts.
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