Best Of March 2020
April 6, 2020
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Based on March traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Social Media
Social Media Do’s And Don’ts During COVID-19
March 20, 2020
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Even as reality changes by the day, credit unions can provide stability and support to worried members.
How To Put A Positive Spin On Negative Online Reviews
February 27, 2020
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Innovations FCU responds to 100% of online reviews within one minute on average. Sometimes that’s a ‘like.’ Other times, it’s a reply from the CEO.
Lessons From A YouTube Series
February 21, 2020
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Arizona FCU puts a financial twist on “The Biggest Loser” with its “My Comeback” web series.
Losing The ‘Loan,’ Learning From Blackrock, And Leadership In The Tar Heel State
January 21, 2020
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Five can’t-miss data points this week on CreditUnions.com.
A Year In Review: Social & Search
January 20, 2020
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The worlds of social media and search are ever-changing. Below, we’ve highlighted some of the most groundbreaking updates from 2019 that may impact your credit union’s 2020 strategy.
Leaders Credit Union Invested In Video. Learn What Happened Next.
November 11, 2019
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The Volunteer State credit union produces professional video on a budget and shares how any credit union can do so, too.
Fired Up About Philanthropy
November 4, 2019
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How Mazuma Credit Union created a foundation to supplement community service volunteerism.
How To Balance Complaint Resolution And Brand Building On Social Media
October 15, 2019
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When its social media channel overheats, BECU’s 10-person team helps members cool down.
Face-To-Face Communication Moves Online
October 15, 2019
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Teachers Federal Credit Union uses Facebook to inform members during times of emergency.
Best Of March 2020
Based on March traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Social Media Do’s And Don’ts During COVID-19
Even as reality changes by the day, credit unions can provide stability and support to worried members.
How To Put A Positive Spin On Negative Online Reviews
Innovations FCU responds to 100% of online reviews within one minute on average. Sometimes that’s a ‘like.’ Other times, it’s a reply from the CEO.
Lessons From A YouTube Series
Arizona FCU puts a financial twist on “The Biggest Loser” with its “My Comeback” web series.
Losing The ‘Loan,’ Learning From Blackrock, And Leadership In The Tar Heel State
Five can't-miss data points this week on CreditUnions.com.
A Year In Review: Social & Search
The worlds of social media and search are ever-changing. Below, we've highlighted some of the most groundbreaking updates from 2019 that may impact your credit ...
Leaders Credit Union Invested In Video. Learn What Happened Next.
The Volunteer State credit union produces professional video on a budget and shares how any credit union can do so, too.
Fired Up About Philanthropy
How Mazuma Credit Union created a foundation to supplement community service volunteerism.
How To Balance Complaint Resolution And Brand Building On Social Media
When its social media channel overheats, BECU’s 10-person team helps members cool down.
Face-To-Face Communication Moves Online
Teachers Federal Credit Union uses Facebook to inform members during times of emergency.
Browse Topics
A Short Guide To Compliance With The New Succession Planning Rule
Jennie Boden
Check all the right boxes while tying your credit union compliance efforts to strategy.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
10 Credit Unions That Top The Charts In Member Value
William Hunt
Callahan & Associates spotlights credit unions that return more value to members.
Engagement Is Not A Perk. It Is A Strategy.
A. Jerome Fowlkes
Langley FCU asked what it would take to be a truly exceptional workplace, and it shares four ways to get there.
The Opportunity For Credit Unions In NCUA’s New Succession Planning Rule
Jennie Boden
Make your succession plan strategic and give it ‘teeth’ to reap the benefits of stronger governance and more effective C-suite leadership.
How A Child Savings Account Program Is Shaping Futures In Harbor Beach
Savana Morie
A public-private partnership in Michigan aims to influence opportunities after high school via a child savings account that provides yearly deposits and every reason to imagine what comes after graduation.
Aging Is An Adventure At My Credit Union
Aaron Passman
A 55+ member club is helping the Minnesota cooperative strengthen long term relationships, support active aging, and rethink how it serves members later in life.
Trust Still Has An Address
Callahan & Associates
In the age of smartphones and smartwatches, a strong physical branch network builds trust and credibility.
How Inflation Changed Credit Union Member Behavior
Andrew Lepczyk
Inflation has cooled, but its aftereffects still shape how credit union members spend, save, borrow, and relate to their credit union.
What’s In A Name: Chief Strategic Enablement Officer
Savana Morie
Risk gets a rebrand — and a bigger mandate — at MSUFCU, where a Strategic Enablement department helps initiatives move forward while keeping the organization safe and sound.