Aligning Recruitment Efforts With Boardroom Value
A report from Quantum Governance reveals a gap between board recruitment priorities and the most valuable skills in governance.
Strategy
Your resource for the credit union industry’s best practices when working with boards and volunteers, regulators, strategy, member value, and CUSOs.
Top Strategy Articles
How To Build AI Strategy In Real Time (Part 1)
Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
2 Hot Takes On Member Growth
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable
$830 Million Surplus In Corporate AMEs Puts Resolution Plan In New Phase
May 17, 2016
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Three critical questions about the corporate resolution plan to be addressed at this Thursday’s board meeting.
Not Your Mother’s Credit Union
May 16, 2016
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This week, CreditUnions.com spotlights industry efforts to support innovation in the form of incubators, startups, CUSOs, and more.
How In-House Apps Jumpstarted A Technology Venture For Greylock FCU
May 16, 2016
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Lessons from a Massachusetts credit union that started a service organization dedicated to programming, training, and application development for financial institutions.
A Strategy To Post Arresting Loan Growth
May 9, 2016
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CAHP Credit Union underpins loan growth by building rapport with peace officers across the Golden State.
CUSO Investments (4Q 2015)
April 30, 2016
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Which credit unions are investing dollars in and loaning money to credit union service organizations?
Return Of The Member (4Q 2015)
April 30, 2016
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Which credit unions topped the charts in returning value to members?
Buying a Pre-Exisiting Business
April 29, 2016
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Citadel Federal Credit Union in Thorndale, PA, recently took a novel approach to starting our credit union service organization (CUSO), Citadel Financial Services – buying a pre-existing business. We at Citadel have already had experience with CUSOs. We have long had a 60% ownership of a check processing organization and 100% ownership of an indirect lending CUSO that works through 165 auto dealer
A New Employee Benefit: Long Term Care Insurance
April 29, 2016
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Why long-term care insurance was added to Wright-Patt’s benefit package. Wright-Patt Credit Union reviewed its employee benefits package during 2000 to increase the perceived value of the package among employees, while strengthening cost controls for the Credit Union. The aim was to offer a benefits package that strengthens Wright-Patt’s ability to recruit and retain quality employees while managi
Using the Internet to Enhance Member Services
April 29, 2016
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Pennsylvania State Employees launches Internet-based credit report service.
Plain Vanilla Hands Down
April 29, 2016
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Whitefish Credit Union will soon have $600 million in assets and 22% of credit union assets in Montana, although it is confined to a small corner of the state. It is plain vanilla, taking deposits and making loans and little else. It relies on word of mouth. Its notable success owes to its above-market dividend rate, good loan rates and a reputation for reliability.
Not Your Mother’s Credit Union
This week, CreditUnions.com spotlights industry efforts to support innovation in the form of incubators, startups, CUSOs, and more.
How In-House Apps Jumpstarted A Technology Venture For Greylock FCU
Lessons from a Massachusetts credit union that started a service organization dedicated to programming, training, and application development for financial institutions.
A Strategy To Post Arresting Loan Growth
CAHP Credit Union underpins loan growth by building rapport with peace officers across the Golden State.
CUSO Investments (4Q 2015)
Which credit unions are investing dollars in and loaning money to credit union service organizations?
Return Of The Member (4Q 2015)
Which credit unions topped the charts in returning value to members?
Buying a Pre-Exisiting Business
Citadel Federal Credit Union in Thorndale, PA, recently took a novel approach to starting our credit union service organization (CUSO), Citadel Financial Services - buying ...
A New Employee Benefit: Long Term Care Insurance
Why long-term care insurance was added to Wright-Patt’s benefit package. Wright-Patt Credit Union reviewed its employee benefits package during 2000 to increase the perceived value ...
Using the Internet to Enhance Member Services
Pennsylvania State Employees launches Internet-based credit report service.
Plain Vanilla Hands Down
Whitefish Credit Union will soon have $600 million in assets and 22% of credit union assets in Montana, although it is confined to a small ...
Browse Topics
Innovation Only Goes So Far Without Internal Alignment
Marc Rapport
Coastal Credit Union evaluates fintech through the lens of member value, strategic growth, and organizational readiness to implement new ideas.
Future Bets For Fintech
Rebecca Wessler
Credit unions are making decisions about where to build, invest, and partner as they balance today’s priorities with tomorrow’s opportunities.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
Competing For Gen Z, SMBs, And The Future Of Money
Callahan & Associates
Credit unions that enable seamless movement between fiat and digital assets position themselves as a trusted on- and off-ramp.
The Financial Readiness Gap: Credit Unions Evaluate It Every Day. But Who Builds It?
Callahan & Associates
The credit unions that win the next generation will be the ones that showed up early, when young members were forming habits and deciding whom to trust.
Defending Your Credit Union Against Fraud Means Fighting Fire With Smarter Fire
Callahan & Associates
The challenge is no longer whether to adopt AI, but how to adopt it responsibly with the right governance, the right partners, and the right balance between technology and human oversight.
Digital Assets Are Coming For Payments. Are Credit Unions Ready?
Andrew Lepczyk
McKinsey projects trillions of dollars in growth across digital assets, with money movement emerging as one of the biggest opportunities.
The Long Game For Fintech At FORUM Credit Union
Marc Rapport
The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.
Mission Fed Weighs Fintech Returns Against Real-World Fit
Marc Rapport
The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.
AI Boot Camp Is More Than Basic Training At Clearview FCU
Aaron Passman
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.
$830 Million Surplus In Corporate AMEs Puts Resolution Plan In New Phase