In episode No. 939, Callahan’s SVP Katy Slater discusses how credit unions can benefit by standing up for financial access and equality.
Secondary capital supports lending and financial services as well as buffers against the impact of potential losses. But how much do credit unions use it?
Take this industry performance pop quiz from Callahan & Associates to learn about trends in income.
Credit union title changes demonstrate the movement’s stance on member service.
The regulator kept the corporate crisis bailout money for itself, further undermining the pillars of the cooperative system. Does anybody care?
Member, market share, and revenue growth lead the way.
Five can’t-miss data points this week on CreditUnions.com.
Credit unions can use consumer complaints to differentiate themselves from their competition.
The credit union industry is full of acronyms. Use this guide to learn the lingo.
Organizations that are willing to think ahead — and put time and money toward creating new solutions to old challenges — are often those that outperform their peers.
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.
Wages briefly caught up with inflation, but rising costs have pushed them back into negative territory. Here’s what that shift means for member finances and credit union performance.
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
New Job Titles Reflect Important Aspirations