Two-Thirds Of U.S. Workers Want More Professional Growth Support
March 18, 2024
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Gallup data shows employers aren’t engaging workers nearly as deeply as they would like.
Blogs
Kiona Bell On Leadership
March 18, 2024
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Being in charge of digital delivery and member experience at Credit Union West means knowing how to lead with head and heart.
Interest Margins Are Up. ROA Is Not.
March 11, 2024
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Rising interest rates helped credit unions boost margins in 2023; however, increased provisions ate into ROA.
Looking For Deeper Insights? Consider The Median.
March 11, 2024
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The performance of the industry’s largest credit unions can skew averages; considering median data in performance analysis uncovers different insights.
Americans Are Less Financially Confident Than 5 Years Ago
March 11, 2024
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Despite building savings during the pandemic, less than half of Americans feel comfortable with their level of emergency savings today. Even that comfort is not evenly distributed.
Share Growth Changes Reflect Member Appetite For Higher Yields
March 11, 2024
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Members are moving their shares from liquid deposits to certificates in an effort to earn more from their money.
High Rates + Costly Assets = Slow Lending
March 11, 2024
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Following years of elevated output, lending returned to historic norms in 2023.
Markets Pare Back Pivot Expectations
March 7, 2024
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Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
3 Takeaways From Day 2 Of GAC 2024
March 6, 2024
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The curse of cable TV, servant leadership, and more concerns around AI were among the major topics as the annual event continued.
3 Takeaways From Day 1 Of GAC 2024
March 5, 2024
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The fate of fee income, AI, and consolidation (of a sort) were top of mind on Monday.
Two-Thirds Of U.S. Workers Want More Professional Growth Support
Gallup data shows employers aren’t engaging workers nearly as deeply as they would like.
Kiona Bell On Leadership
Being in charge of digital delivery and member experience at Credit Union West means knowing how to lead with head and heart.
Interest Margins Are Up. ROA Is Not.
Rising interest rates helped credit unions boost margins in 2023; however, increased provisions ate into ROA.
Looking For Deeper Insights? Consider The Median.
The performance of the industry’s largest credit unions can skew averages; considering median data in performance analysis uncovers different insights.
Americans Are Less Financially Confident Than 5 Years Ago
Despite building savings during the pandemic, less than half of Americans feel comfortable with their level of emergency savings today. Even that comfort is not ...
Share Growth Changes Reflect Member Appetite For Higher Yields
Members are moving their shares from liquid deposits to certificates in an effort to earn more from their money.
High Rates + Costly Assets = Slow Lending
Following years of elevated output, lending returned to historic norms in 2023.
3 Takeaways From Day 2 Of GAC 2024
The curse of cable TV, servant leadership, and more concerns around AI were among the major topics as the annual event continued.
3 Takeaways From Day 1 Of GAC 2024
The fate of fee income, AI, and consolidation (of a sort) were top of mind on Monday.
Browse Topics
Fintech Grounded In Mission As Much As Market Opportunity
Marc Rapport
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Members Demand Digital, But They Want Branches, Too
Savana Morie
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
Marc Rapport
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.
Markets Pare Back Pivot Expectations