Lending By The Numbers (1Q18)
August 6, 2018
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First quarter lending at credit unions contributed to an expanding balance sheet.
Delinquency
Trends In Automated Decisioning For Consumer Lending
May 16, 2018
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Callahan & Associates surveyed 333 credit unions to learn about automated decisioning practices in the consumer lending portfolio. Read about the results in this interactive article.
People Helping People Need Data
May 7, 2018
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The opening day at Card Forum 2018 reveals insight about artificial intelligence and real human beings that credit unions can better reach out to and engage.
A Large Credit Union With Low Delinquency
February 12, 2018
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Innovative consumer loan and financial education products have helped BECU perform admirably in asset quality.
Member Business Lending By The Numbers (3Q17)
January 9, 2018
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Credit unions across the nation have helped drive their local economies by increasing their investments in small business.
2017 Writer’s Choice Awards
December 25, 2017
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Credit unions share their best practices with CreditUnions.com all year. Here, Callahan’s staff writers share their selections for a handful of lesser-known pieces that are worth revisiting.
Appreciation For Appreciating Earning Assets
November 29, 2017
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Earning assets are the majority of assets at credit unions. What factors impact how credit unions can leverage them?
Member Business Lending By The Numbers (2Q17)
November 13, 2017
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See why member business loans are one of the fastest growing loan segments in the credit union loan portfolio.
How Financial Counseling Dampers Delinquencies
August 21, 2017
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A southern Louisiana credit union combines collections with counseling to improve loan performance as well as members’ lives.
How High-Risk Lending Reaps Rewards
July 24, 2017
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Managing risk and building relationships helps two small credit unions lend to C-D-E-paper borrowers.
Lending By The Numbers (1Q18)
First quarter lending at credit unions contributed to an expanding balance sheet.
Trends In Automated Decisioning For Consumer Lending
Callahan & Associates surveyed 333 credit unions to learn about automated decisioning practices in the consumer lending portfolio. Read about the results in this interactive ...
People Helping People Need Data
The opening day at Card Forum 2018 reveals insight about artificial intelligence and real human beings that credit unions can better reach out to and ...
A Large Credit Union With Low Delinquency
Innovative consumer loan and financial education products have helped BECU perform admirably in asset quality.
Member Business Lending By The Numbers (3Q17)
Credit unions across the nation have helped drive their local economies by increasing their investments in small business.
2017 Writer’s Choice Awards
Credit unions share their best practices with CreditUnions.com all year. Here, Callahan’s staff writers share their selections for a handful of lesser-known pieces that are ...
Appreciation For Appreciating Earning Assets
Earning assets are the majority of assets at credit unions. What factors impact how credit unions can leverage them?
Member Business Lending By The Numbers (2Q17)
See why member business loans are one of the fastest growing loan segments in the credit union loan portfolio.
How Financial Counseling Dampers Delinquencies
A southern Louisiana credit union combines collections with counseling to improve loan performance as well as members’ lives.
How High-Risk Lending Reaps Rewards
Managing risk and building relationships helps two small credit unions lend to C-D-E-paper borrowers.
Browse Topics
The Merchant Services Advantage For Credit Unions
Callahan & Associates
Payment capabilities increasingly shape how business owners evaluate their primary financial institution
Coffee And A Smile? Not Good Enough.
Aaron Passman
Coffee and a smile still matter — they’re just not enough. That’s why credit unions are redefining member experience across digital, data, and the entire organization.
6 Takes On Today’s Member Experience: Andre Vygnansk
Marc Rapport
The CXO of OUR Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
6 Takes On Today’s Member Experience: Stacy Armijo
Marc Rapport
The CXO of Amplify Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
6 Takes On Today’s Member Experience: Inna Sprague
Marc Rapport
The CXO of Teachers FCU talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Closing The “Confidence Gap:” Using Segmentation To Deepen Member Loyalty
Callahan & Associates
Credit unions can’t deepen loyalty with a one-size-fits-all experience. Life-stage segmentation helps institutions build relevance, confidence, and trust.
6 Takes On Today’s Member Experience: Kim Riley
Marc Rapport
The CXO of Wright-Patt Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
When Everyone Owns The Member Experience, No One Does
Marc Rapport
Shared ownership can quietly fracture a member journey. FORUM Credit Union leans on clear accountability to keep channels aligned.
6 Takes On Today’s Member Experience
Marc Rapport
Member experience leaders talk about what’s changed, what’s stayed the same, and what matters most as the industry evolves.