3 Ways To Better Serve Hispanic Members
October 2, 2023
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An inside look at how Unitus Community has built a holistic approach to service.
First Mortgages
Housing Shortages Are Plaguing Buyers And Driving Up Prices
August 29, 2023
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Home prices reached record highs last year. They have since come down slightly but are still well above pre-pandemic rates. Here’s how things look state by state.
OneAZ Is Expanding Financial Access To The Underbanked. Here’s How.
August 14, 2023
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The Grand Canyon State cooperative is offering three new products to reach underbanked members and provide financial education for adults and young members alike.
Loan Delinquency Rates Take Divergent Paths Amid Uncertain Economy
August 7, 2023
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Credit card delinquencies have reached a post-recession high; meanwhile, first mortgage delinquencies have hit an all-time low. What gives?
Impact Strategies From January 2023
January 30, 2023
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A look back at strategies and ideas that help credit unions make an even bigger difference in the communities they serve.
5 Takeaways From Trendwatch 2Q 2022
September 7, 2022
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Macroeconomic shifts drove changes in member demand, which impacted top-level credit union metrics.
How Credit Unions Are Coping With Surging Mortgage Rates (Part 1)
August 1, 2022
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Some underwriting and belt-tightening, staffing and product changes are part of the response as swiftly rising rates roil the housing market.
What’s Next for the Housing Market?
August 1, 2022
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The U.S. is experiencing a shortage of homes amid record demand, which is likely to have an impact on mortgage lending moving forward.
Are We In A Housing Bubble? 5 Credit Union Leaders Weigh In
July 25, 2022
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Supply still lags demand but price hikes are slowing, and a lot has changed in the past 15 years.
Mortgage Originations Rise Gradually Amid Surge In Home Values
June 27, 2022
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First mortgage originations at credit unions have risen substantially in the last decade, a period in which median home values have nearly doubled.
3 Ways To Better Serve Hispanic Members
An inside look at how Unitus Community has built a holistic approach to service.
Housing Shortages Are Plaguing Buyers And Driving Up Prices
Home prices reached record highs last year. They have since come down slightly but are still well above pre-pandemic rates. Here’s how things look state ...
OneAZ Is Expanding Financial Access To The Underbanked. Here’s How.
The Grand Canyon State cooperative is offering three new products to reach underbanked members and provide financial education for adults and young members alike.
Loan Delinquency Rates Take Divergent Paths Amid Uncertain Economy
Credit card delinquencies have reached a post-recession high; meanwhile, first mortgage delinquencies have hit an all-time low. What gives?
Impact Strategies From January 2023
A look back at strategies and ideas that help credit unions make an even bigger difference in the communities they serve.
5 Takeaways From Trendwatch 2Q 2022
Macroeconomic shifts drove changes in member demand, which impacted top-level credit union metrics.
How Credit Unions Are Coping With Surging Mortgage Rates (Part 1)
Some underwriting and belt-tightening, staffing and product changes are part of the response as swiftly rising rates roil the housing market.
What’s Next for the Housing Market?
The U.S. is experiencing a shortage of homes amid record demand, which is likely to have an impact on mortgage lending moving forward.
Are We In A Housing Bubble? 5 Credit Union Leaders Weigh In
Supply still lags demand but price hikes are slowing, and a lot has changed in the past 15 years.
Mortgage Originations Rise Gradually Amid Surge In Home Values
First mortgage originations at credit unions have risen substantially in the last decade, a period in which median home values have nearly doubled.
Browse Topics
Economic Data Outpaced Expectations In October
Jason Haley
Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
Member Experience Gets An Upgrade
Aaron Passman
Six credit unions offer their insights on what’s new in MX and what’s on the horizon for 2025 and beyond.
Physical Branch, Digital Service
Aaron Passman
Affinity Plus builds member engagement by focusing equally on a modern brick-and-mortar network plus the latest technologies for members and staff alike.
Why Do Banking Deserts Exist? How Can Credit Unions Fix Them?
Andrew Lepczyk
Understanding what constitutes a banking desert can help credit unions determine branching and outreach strategies for underserved communities.
First Harvest Takes Charge Of Member Experience
E.C. Harrison
The credit union jettisoned an outsourcing arrangement and hired more than 20 call center employees to unify retail and direct banking under a single member experience.
From Toasters To Technology: Enhancing Your Member Experience
Jack Henry
Service, innovation, and data don’t just enhance the member experience — they ensure relevancy and success in the future.
Is Your Credit Union Part Of The AI Revolution?
State National Companies
Filene Fellow Dr. Lamont Black explores AI’s transformative role in the credit union of the future.
The State Of The American Consumer
Andrew Lepczyk
How the country’s economic gains on paper fail to capture the financial strain millions of Americans face in their checkbook.
Personalization In Account Opening: How Technology And Personal Service Can Coexist
Candescent
When properly used, cross-sell features in the account opening process can strengthen banking interactions.
How Well Do You Know U.S. Consumer Sentiment?
Andrew Lepczyk
Take this short quiz to test your knowledge of Americans’ economic opinions, habits, and more.