How AI Is Shaping HR For The Next Era
Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.
HR & Training
Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.
Top HR & Training Articles
Vantage West Turns A Good Problem Into Great Recognition
Discover how two employee awards honor the Arizona credit union’s commitment to a team-first culture while boosting employee engagement and workplace culture.
45 Interviews In 30 Days: How Travis Credit Union Fixed Its Contact Center
The California cooperative turned a call center crisis into a success story — starting with cutting the average wait time from 45 minutes to three.
How To Fill In Staffing Gaps With A Roaming Team
October 17, 2016
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Wright-Patt Credit Union relies on two fully trained teams of full- and part-time employees to step in and fill out staffing shortages.
Staffing Gaps, Consolidation, And Member Complaints
October 17, 2016
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Five can’t-miss data points featured this week on CreditUnions.com.
Kate Lee On Leadership
September 26, 2016
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The marketing director of Affinity Plus FCU talks about micromanaging, leadership vulnerability, and onboarding new members after the Ditch Your Bank campaign.
How To Make Student Lending A Low-Risk, Low-Hassle Investment
September 19, 2016
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Careful underwriting, default insurance, and other best practices are helping credit unions beat national loan default rates and introduce bundled products that create lifetime relationships with college grads.
How Patelco Credit Union Aligned Its Leadership Team Around Strategy, Language, And Framework
September 19, 2016
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The California credit union gained the framework for team collaboration on innovation through the Callahan Leadership Team Development program.
Keith Domingue On Leadership
September 19, 2016
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The chief financial officer of First Community in Texas talks about questioning authority, the regulatory environment, and the future of credit unions.
Babies in the Workplace
September 16, 2016
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By early 2001, Schools Financial Credit Union realized the need to focus special attention on retaining employees.
Ditch The Overly Objective Annual Review
September 7, 2016
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Listerhill Credit Union relies on regular conversation instead of yearly check-ins.
Member Service, Non-Interest Income, And SEG Strategies
September 6, 2016
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Five data points from this week on CreditUnions.com.
How This Small, Single-Sponsor Credit Union Hangs Tough
September 6, 2016
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Simplot Employees Credit Union uses new tools to stay old school with a single branch and sponsor.
How To Fill In Staffing Gaps With A Roaming Team
Wright-Patt Credit Union relies on two fully trained teams of full- and part-time employees to step in and fill out staffing shortages.
Staffing Gaps, Consolidation, And Member Complaints
Five can't-miss data points featured this week on CreditUnions.com.
Kate Lee On Leadership
The marketing director of Affinity Plus FCU talks about micromanaging, leadership vulnerability, and onboarding new members after the Ditch Your Bank campaign.
How To Make Student Lending A Low-Risk, Low-Hassle Investment
Careful underwriting, default insurance, and other best practices are helping credit unions beat national loan default rates and introduce bundled products that create lifetime relationships ...
How Patelco Credit Union Aligned Its Leadership Team Around Strategy, Language, And Framework
The California credit union gained the framework for team collaboration on innovation through the Callahan Leadership Team Development program.
Keith Domingue On Leadership
The chief financial officer of First Community in Texas talks about questioning authority, the regulatory environment, and the future of credit unions.
Babies in the Workplace
By early 2001, Schools Financial Credit Union realized the need to focus special attention on retaining employees.
Ditch The Overly Objective Annual Review
Listerhill Credit Union relies on regular conversation instead of yearly check-ins.
Member Service, Non-Interest Income, And SEG Strategies
Five data points from this week on CreditUnions.com.
How This Small, Single-Sponsor Credit Union Hangs Tough
Simplot Employees Credit Union uses new tools to stay old school with a single branch and sponsor.
Browse Topics
Credit Union Data Predicts Who Will Win Super Bowl 2026
Andrew Lepczyk
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
140 Million Reasons To Lend
Aaron Passman
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
Rethinking Auto Lending And The Choices Facing Credit Union Leaders
Callahan & Associates
Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.
What Credit Unions Can Do NOW To Launch And Expand Student Lending Programs
Callahan & Associates
Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.
What Would A 10% Credit Card Rate Cap Mean For Credit Unions And Members?
Andrew Lepczyk
A closer look at the trade-offs of mandated lower credit card rates reveals a delicate balance between portfolio health and member access.
5 Tucson Credit Unions Join Forces For Affordable Housing
Savana Morie
A handful of regional credit unions pair up with the GoWest Foundation to offer 100% financing for eligible borrowers.
4 Important Exceptions To Track For Commercial Lending
Callahan & Associates
Learn how to identify, track, and manage four commercial lending exceptions to reduce risk, strengthen compliance, and streamline operations.
The Personal Loan Landscape Has Shifted
Aaron Passman
Declining savings rates and rising financial pressure are reshaping why members borrow, pushing credit unions to rethink lending strategies.
Simplify Credit Card Issuing For Sustainable Growth
Callahan & Associates
How can credit unions stay true to their mission while evolving to meet modern needs?
Will Ultra-Low Interest Rates Improve Housing Affordability?
Andrew Lepczyk
Ultra-low rates might feel like a boost to affordability, but they can create unintended challenges that ripple through housing markets, lenders, and the members credit unions serve.