2 Strategies To Inspire A New Generation Of Leaders
Desert Financial and Affinity Plus have taken different paths for the same end goal: positioning emerging leaders for success.
HR & Training
Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.
Top HR & Training Articles
What’s In A Name: Director Of Organizational Change Management
Desert Financial’s Allison Worthington offers insights into how her role helps others feel like they’re a part of change, rather than feeling that change is
7 17 Steps Up To Tackle The Nation’s Mental Health Crisis
With Americans under more stress than they were before the pandemic, the Ohio-based credit union has seen a roaring response after adding mental healthcare
3 Ways To Improve Incentive Programs
July 21, 2015
No Comments
A broad contribution scope, standardized rewards, and sales-averse employee strategies have paid dividends for these Western credit unions.
Win In The Workplace
July 20, 2015
No Comments
Engaged employees are more productive and innovative. More importantly, they’re more pleasant to work around.
How To Improve Employee Engagement
July 20, 2015
No Comments
As former Campbell Soup CEO Doug Conant said, “To win in the marketplace you must first win in the workplace.”
Staff Engagement Helps Coastal Conquer A Core Conversion
July 20, 2015
No Comments
More than 125 employees at the North Carolina credit union chipped in to pull off the intensive tech project.
How To Take The Emotion Out Of Salary Negotiations And Still Keep Employees Engaged
July 20, 2015
No Comments
Transparency and an objective salary scale encourages top performance from staff at Local Government FCU.
Jon Hernandez On Leadership
July 1, 2015
No Comments
Jon Hernandez, the CEO of three California credit unions, describes his work-life balance, the importance of collaboration, and the logic behind a screen-door leadership policy.
People-Powered Progress
July 1, 2015
No Comments
The key to Greater Nevada’s success starts within its own walls, but it doesn’t end there.
3 Credit Unions, 1 CEO
June 29, 2015
No Comments
In California, three credit unions put a shared-staffing strategy to work at the highest level.
The Roles Less Traveled
June 11, 2015
No Comments
Two credit unions explain why logic trumps tradition when it comes to their division of responsibilities.
Understanding The Value Of Early Adopters
May 28, 2015
No Comments
Members who more readily accept new self-service options are a market segment worth cultivating.
3 Ways To Improve Incentive Programs
A broad contribution scope, standardized rewards, and sales-averse employee strategies have paid dividends for these Western credit unions.
Win In The Workplace
Engaged employees are more productive and innovative. More importantly, they're more pleasant to work around.
How To Improve Employee Engagement
As former Campbell Soup CEO Doug Conant said, "To win in the marketplace you must first win in the workplace."
Staff Engagement Helps Coastal Conquer A Core Conversion
More than 125 employees at the North Carolina credit union chipped in to pull off the intensive tech project.
How To Take The Emotion Out Of Salary Negotiations And Still Keep Employees Engaged
Transparency and an objective salary scale encourages top performance from staff at Local Government FCU.
Jon Hernandez On Leadership
Jon Hernandez, the CEO of three California credit unions, describes his work-life balance, the importance of collaboration, and the logic behind a screen-door leadership policy.
People-Powered Progress
The key to Greater Nevada’s success starts within its own walls, but it doesn’t end there.
3 Credit Unions, 1 CEO
In California, three credit unions put a shared-staffing strategy to work at the highest level.
The Roles Less Traveled
Two credit unions explain why logic trumps tradition when it comes to their division of responsibilities.
Understanding The Value Of Early Adopters
Members who more readily accept new self-service options are a market segment worth cultivating.
Browse Topics
5 Takeaways From Trendwatch
Andrew Lepczyk
Credit unions posted record revenue in the third quarter thanks to large gains in loan and investment income, yet asset quality worsened as the industry braced for interest rate cuts.
Mortgages For The Military, Members For Life
Savana Morie
Credit union leaders share how they navigate a successful VA loan program and address challenges veterans face.
Anthony Hernandez On Leadership
Aaron Passman
The president and CEO of the Defense Credit Union Council discusses similarities between the military and credit unions, the benefits of the “OODA loop,” and more.
How First Tech Federal Credit Union Transformed Its Risk Culture
The Protecht Group
The California cooperative transitioned to a centralized platform where risk assessments and controls are woven into the fabric of everyday processes.
From Service To Stability: Exploring Veterans’ Financial Wellbeing And Opportunities For Credit Unions
Savana Morie
Veterans reported higher levels of financial wellbeing than the average U.S. adult in a CFPB survey, but credit unions have room to help those experiencing hardship.
Help On The Homefront
Marc Rapport
Military and corporate moves often require lending support. Credit unions are there to offer it.
Economic Data Outpaced Expectations In October
Jason Haley
Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
Member Experience Gets An Upgrade
Aaron Passman
Six credit unions offer their insights on what’s new in MX and what’s on the horizon for 2025 and beyond.
Physical Branch, Digital Service
Aaron Passman
Affinity Plus builds member engagement by focusing equally on a modern brick-and-mortar network plus the latest technologies for members and staff alike.
Why Do Banking Deserts Exist? How Can Credit Unions Fix Them?
Andrew Lepczyk
Understanding what constitutes a banking desert can help credit unions determine branching and outreach strategies for underserved communities.