Best Of February 2020
Based on February traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Based on February traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Five can’t-miss data points this week on CreditUnions.com.
Third quarter 2019 data shows that indirect loans still dominate the credit union industry’s auto portfolio, though momentum appears to have stalled in recent quarters.
These credit unions rallied around the needs of members to uncover hidden potential in the loan portfolio.
Open Lending’s lenders protection tools calculate risk and then insures loans through third-party carriers.
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
In a challenging economy credit unions must choose loan products that efficiently maximize returns.
How two credit unions are adjusting their strategies to serve members and the cooperative.
Protecting consumers and lenders alike takes on new urgency as sticker prices surge and loan terms lengthen.
Auto market share and penetration rates increased at U.S. credit unions in the third quarter of 2018 even as indirect lending growth slowed.

Royal and American 1 credit unions share how their educational programs ensure incarcerated people are reentry ready.

Double‑digit net returns meet reliable credit performance when credit unions build a pipeline of high‑value members primed for deposits and engagement.

Two programs for aspiring volunteers are building a steady pipeline of ready-to-step-in leaders that trickles up to the director level.

After years of merger-driven gains, a new senior leadership team and sales culture at Verve is powering a push for organic growth.

After years of declining membership, a new growth strategy and snappy catch phrase is paying off for the southern credit union.

Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.

Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line fixes into bottom-line wins.

Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.

A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.