Strategies To Enhance Mortgage Efficiency Without Cutting Jobs
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
The Art Of Selling On Social Media
Credit unions are navigating regulatory compliance and setting guidelines to help mortgage, investment, and deposit teams gain more traction on social.
2024 Lending Outlook: Hopes, Fears, And Serving Members In The Year Ahead
Forget the Beige Book — these credit union executives offer insights on what it will take to see green.
Top 5 Reasons To Offer And Grow Private Student Loans In 2023
February 27, 2023
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With post-pandemic college enrollment on the rise and inflationary pressures impacting family finances, 2023 offers a big opportunity for credit unions in private student lending.
5 Takeaways From Trendwatch 4Q 2022
February 21, 2023
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Dive into the performance trends that shaped the final quarter of the year, and learn how those metrics could impact the months ahead.
Commercial Loans Are Up; Delinquencies Are Down
February 21, 2023
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Commercial real estate loans now comprise more than 90% of the total portfolio, but economic shifts could blunt their growth.
Loan Loss Provisions Jumped By Triple Digits
February 13, 2023
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Uncertainty surrounding the financial health of members pushed credit unions to set aside more money to cover loan losses in the fourth quarter.
Tiny Houses Are Helping Redwood Credit Union Address A Big Problem
February 6, 2023
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The California-based cooperative is writing loans for small properties to help combat the affordable-housing crisis.
3 Reasons Now Is The Perfect Time To Offer A Lease Program
February 6, 2023
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Borrowers look to credit unions for the best rates on conventional loans but use competitors for alternative low-payment financing options that incorporate residual values.
Advance Commercial Lending By Selecting The Right Technology
February 6, 2023
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Building a commercial loan portfolio requires the right mix of expertise, time, effort, and technology. Unfortunately, not every credit union is adequately equipped.
Loan Balances Reached Record-Breaking YOY Growth
February 6, 2023
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Outstanding loan balances grew 19.1% in the third quarter of 2022. That number has never been higher at U.S. credit unions. What else happened in the loan portfolio?
The Credit Card Pull: How To Attract The Next Generation Of Members
February 6, 2023
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Millennials and Gen Z are reshaping the financial services industry. The way credit unions respond will impact business growth for years to come.
Making Predictions For The Big Game? Callahan Bowl XVII Can Help.
February 6, 2023
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A look at the lending performance of credit unions in Kansas City and Philadelphia offers a novel way to forecast the winner of this year’s big game.
Top 5 Reasons To Offer And Grow Private Student Loans In 2023
With post-pandemic college enrollment on the rise and inflationary pressures impacting family finances, 2023 offers a big opportunity for credit unions in private student lending.
5 Takeaways From Trendwatch 4Q 2022
Dive into the performance trends that shaped the final quarter of the year, and learn how those metrics could impact the months ahead.
Commercial Loans Are Up; Delinquencies Are Down
Commercial real estate loans now comprise more than 90% of the total portfolio, but economic shifts could blunt their growth.
Loan Loss Provisions Jumped By Triple Digits
Uncertainty surrounding the financial health of members pushed credit unions to set aside more money to cover loan losses in the fourth quarter.
Tiny Houses Are Helping Redwood Credit Union Address A Big Problem
The California-based cooperative is writing loans for small properties to help combat the affordable-housing crisis.
3 Reasons Now Is The Perfect Time To Offer A Lease Program
Borrowers look to credit unions for the best rates on conventional loans but use competitors for alternative low-payment financing options that incorporate residual values.
Advance Commercial Lending By Selecting The Right Technology
Building a commercial loan portfolio requires the right mix of expertise, time, effort, and technology. Unfortunately, not every credit union is adequately equipped.
Loan Balances Reached Record-Breaking YOY Growth
Outstanding loan balances grew 19.1% in the third quarter of 2022. That number has never been higher at U.S. credit unions. What else happened in ...
The Credit Card Pull: How To Attract The Next Generation Of Members
Millennials and Gen Z are reshaping the financial services industry. The way credit unions respond will impact business growth for years to come.
Making Predictions For The Big Game? Callahan Bowl XVII Can Help.
A look at the lending performance of credit unions in Kansas City and Philadelphia offers a novel way to forecast the winner of this year’s ...
Browse Topics
How APL FCU Builds A Board Succession Pipeline
Aaron Passman
Two programs for aspiring volunteers are building a steady pipeline of ready-to-step-in leaders that trickles up to the director level.
How 2 Credit Unions Reduce Recidivism 1 Class At A Time
Savana Morie
Royal and American 1 credit unions share how their educational programs ensure incarcerated people are reentry ready.
How Super-Prime Borrowers Strengthen Both Margin And Membership
Callahan & Associates
Double‑digit net returns meet reliable credit performance when credit unions build a pipeline of high‑value members primed for deposits and engagement.
A New Leadership Team Focuses On Organic Growth At Verve
Aaron Passman
After years of merger-driven gains, a new senior leadership team and sales culture at Verve is powering a push for organic growth.
Georgia United Turns The Tide On Membership Growth
Aaron Passman
After years of declining membership, a new growth strategy and snappy catch phrase is paying off for the southern credit union.
How A Florida Credit Union Rebuilt Retention After The Great Resignation
Marc Rapport
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
What’s In A Name: Chief Efficiency Officer
Savana Morie
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line fixes into bottom-line wins.
How SWBC’s Contact Center Solutions Help Financial Institutions Stay Connected
Callahan & Associates
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
Amanda Garabedian On Leadership
Savana Morie
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
FedChoice Is Ready For The Next Government Shutdown – Whenever It Comes
Aaron Passman
A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.