Strategies To Enhance Mortgage Efficiency Without Cutting Jobs
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
The Art Of Selling On Social Media
Credit unions are navigating regulatory compliance and setting guidelines to help mortgage, investment, and deposit teams gain more traction on social.
2024 Lending Outlook: Hopes, Fears, And Serving Members In The Year Ahead
Forget the Beige Book — these credit union executives offer insights on what it will take to see green.
Harness Automation To Transform Your Credit Union’s Lending Operations
February 3, 2025
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Today’s financial landscape demands strategic adjustments and innovative solutions to navigate these turbulent times.
Wright-Patt’s ‘Wheels For Work’ Keeps Rolling Along
February 3, 2025
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For more than five years, a second-chance auto loan program has helped credit- and income-challenged members buy a car, even when they don’t qualify via traditional underwriting.
A Creative Mortgage Solution Helps Members Move Forward
January 20, 2025
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Wings Financial’s member-focused approach to lending helps it tackle high mortgage rates.
Dodd-Frank’s Section 1071: How Smart Document Sharing Simplifies Compliance
January 13, 2025
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Learn how innovative document-sharing solutions can streamline compliance and foster member trust.
Credit Unions Can Support Americans’ No. 1 New Year’s Resolution
January 1, 2025
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Consumers desperately want to save money, but an overwhelming majority say one or more obstacles stand in their way.
Best Of 2024: Fostering Financially Strong Credit Unions
December 23, 2024
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A look back at how credit unions navigated 2024’s financial complexities to strengthen their balance sheets and build a resilient foundation for the future.
Best Of 2024: Supporting Member Financial Wellbeing
December 23, 2024
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A look back at how credit unions championed member financial wellbeing in 2024 with innovative products and services that meet members where they are and help them thrive.
Best Of 2024: Building Vibrant Communities
December 23, 2024
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Credit unions in 2024 leveraged data, mobile branches, and innovative housing solutions to empower underserved communities, foster diversity, and create lasting member connections.
Everything Is More Expensive For Everyone
December 15, 2024
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With the Fed poised to continue cutting interest rates, the near-term outlook for the credit union earnings model is much more promising.
Balance Sheet Flexibility Is Top Of Mind For Credit Unions
December 15, 2024
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After adjusting to a new normal following a slew of rate increases, repricing opportunities could be on the horizon.
Harness Automation To Transform Your Credit Union’s Lending Operations
Today’s financial landscape demands strategic adjustments and innovative solutions to navigate these turbulent times.
Wright-Patt’s ‘Wheels For Work’ Keeps Rolling Along
For more than five years, a second-chance auto loan program has helped credit- and income-challenged members buy a car, even when they don’t qualify via ...
A Creative Mortgage Solution Helps Members Move Forward
Wings Financial’s member-focused approach to lending helps it tackle high mortgage rates.
Dodd-Frank’s Section 1071: How Smart Document Sharing Simplifies Compliance
Learn how innovative document-sharing solutions can streamline compliance and foster member trust.
Credit Unions Can Support Americans’ No. 1 New Year’s Resolution
Consumers desperately want to save money, but an overwhelming majority say one or more obstacles stand in their way.
Best Of 2024: Fostering Financially Strong Credit Unions
A look back at how credit unions navigated 2024’s financial complexities to strengthen their balance sheets and build a resilient foundation for the future.
Best Of 2024: Supporting Member Financial Wellbeing
A look back at how credit unions championed member financial wellbeing in 2024 with innovative products and services that meet members where they are and ...
Best Of 2024: Building Vibrant Communities
Credit unions in 2024 leveraged data, mobile branches, and innovative housing solutions to empower underserved communities, foster diversity, and create lasting member connections.
Everything Is More Expensive For Everyone
With the Fed poised to continue cutting interest rates, the near-term outlook for the credit union earnings model is much more promising.
Balance Sheet Flexibility Is Top Of Mind For Credit Unions
After adjusting to a new normal following a slew of rate increases, repricing opportunities could be on the horizon.
Browse Topics
How APL FCU Builds A Board Succession Pipeline
Aaron Passman
Two programs for aspiring volunteers are building a steady pipeline of ready-to-step-in leaders that trickles up to the director level.
How 2 Credit Unions Reduce Recidivism 1 Class At A Time
Savana Morie
Royal and American 1 credit unions share how their educational programs ensure incarcerated people are reentry ready.
How Super-Prime Borrowers Strengthen Both Margin And Membership
Callahan & Associates
Double‑digit net returns meet reliable credit performance when credit unions build a pipeline of high‑value members primed for deposits and engagement.
A New Leadership Team Focuses On Organic Growth At Verve
Aaron Passman
After years of merger-driven gains, a new senior leadership team and sales culture at Verve is powering a push for organic growth.
Georgia United Turns The Tide On Membership Growth
Aaron Passman
After years of declining membership, a new growth strategy and snappy catch phrase is paying off for the southern credit union.
How A Florida Credit Union Rebuilt Retention After The Great Resignation
Marc Rapport
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
What’s In A Name: Chief Efficiency Officer
Savana Morie
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line fixes into bottom-line wins.
How SWBC’s Contact Center Solutions Help Financial Institutions Stay Connected
Callahan & Associates
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
Amanda Garabedian On Leadership
Savana Morie
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
FedChoice Is Ready For The Next Government Shutdown – Whenever It Comes
Aaron Passman
A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.