Physical Branch, Digital Service
Affinity Plus builds member engagement by focusing equally on a modern brick-and-mortar network plus the latest technologies for members and staff alike.
Affinity Plus builds member engagement by focusing equally on a modern brick-and-mortar network plus the latest technologies for members and staff alike.
Jeanne D’Arc and Affinity Plus are driving financial wellness for staff with initiatives like emergency savings accounts and an employee-only branch.
Wings Credit Union unlocked opportunity in its mortgage portfolio by drawing in members with a desirable rate and a few other perks.
After two large Minnesota credit unions merged, staff set to work creating a new brand identity.
A new board strategy at Affinity Plus FCU results in new levels of engagement and diversity.
Desert Financial and Affinity Plus have taken different paths for the same end goal: positioning emerging leaders for success.
The Twin Cities credit union closed one neighborhood branch and deepened its commitment in another.
The Minnesota cooperative is only a few months into it but already seeing significant operational gains.
How the staff at a Twin Cities credit union works together to find, record, and share compelling tales of making a difference.
ITMs and newly minted member experience advisors are the key to success at this Minnesota cooperative.
From yoga to YouTube, three credit unions share insight on what’s working, or not, in their shops.
Credit Union 1 is cultivating a people-first approach through a quarterly program that highlights different strategic goals and ties employee behavior to organization success.
A job-shadowing program at the Kansas City-area credit union has boosted internal promotion rates and helped less-tenured employees advance their careers.
HR leaders offer insights into their job titles, the impact they have on their credit unions, and how their roles have evolved as employee needs evolve.
Gallup data reveals only 20% of employees feel strongly connected to their workplace culture, with minimal differences across remote, hybrid, and on-site settings. Learn why this matters for credit unions.
Credit unions posted record revenue in the third quarter thanks to large gains in loan and investment income, yet asset quality worsened as the industry braced for interest rate cuts.
Credit union leaders share how they navigate a successful VA loan program and address challenges veterans face.
The president and CEO of the Defense Credit Union Council discusses similarities between the military and credit unions, the benefits of the “OODA loop,” and more.
The California cooperative transitioned to a centralized platform where risk assessments and controls are woven into the fabric of everyday processes.
Veterans reported higher levels of financial wellbeing than the average U.S. adult in a CFPB survey, but credit unions have room to help those experiencing hardship.