Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
Industry Performance: Loans (4Q21)
March 28, 2022
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Lenders reported a record year for originations in 2021 despite rising asset prices and rates increases, both of which were substantively driven by inflationary pressures.
Callahan’s Guide To The 2022 Final Four
March 22, 2022
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The sports analysts at Callahan & Associates wrap up March Madness with predictions based on credit union performance data. Which team will reign supreme?
Kellogg Community Balances Loan Growth With Member Impact
February 28, 2022
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Substantial loan growth is helping propel Kellogg Community Credit Union ($818.1M, Battle Creek, MI) toward the $1 billion-asset mark. But rather than concentrating on asset milestones, it remains focused on the impact it can deliver to the members and communities it serves. Year-over-year loan growth during the third quarter of 2021 was 18.5%, nearly three
It Takes More Than Convenience To Woo Credit Card Users
February 23, 2022
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Credit card users today base their choice of credit card on more than four factors. Convenience is important, but so are rewards, data security, credit-building tools, and more.
Interest Buy Downs Take Flight At Wings Financial
February 10, 2022
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The Twin Cities cooperative is giving card users the option to reduce auto loan interest rates as a points redemption.
3 Ways To Boost Lending In 2022
February 7, 2022
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The reopening of local economies and the return of pre-pandemic consumer spending habits have mostly offset the role pandemic relief programs have played in recent growth. According to the New York Fed’s Center for Microeconomic Data, the number of credit inquiries have returned to 2019 levels. And thanks to additional post-CARES Act policies at federal
2022 Vendor Showcase (Part 2)
January 21, 2022
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Looking for new solutions? Check out these featured credit union suppliers.
2022 Vendor Showcase (Part 1)
January 18, 2022
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Looking for new solutions? Check out these featured credit union suppliers.
VSECU: The Budding Cannabis Market
January 12, 2022
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VSECU is one of a few financial institutions that serves the needs of cannabis businesses in Vermont. By doing so, the credit union addresses an area of financial exclusion within its field of membership.
10 Ways VSECU Embraces Community Impact
January 10, 2022
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VSECU participates in a number of programs to improve the lives of the members and communities it serves. Serious support for a range of groups and projects should not be surprising coming from the second-largest credit union in Vermont one that prides itself on being a values-based organization that publicly focuses on member economic prosperity,
Industry Performance: Loans (4Q21)
Lenders reported a record year for originations in 2021 despite rising asset prices and rates increases, both of which were substantively driven by inflationary pressures. ...
Callahan’s Guide To The 2022 Final Four
The sports analysts at Callahan & Associates wrap up March Madness with predictions based on credit union performance data. Which team will reign supreme?
Kellogg Community Balances Loan Growth With Member Impact
Substantial loan growth is helping propel Kellogg Community Credit Union ($818.1M, Battle Creek, MI) toward the $1 billion-asset mark. But rather than concentrating on asset ...
It Takes More Than Convenience To Woo Credit Card Users
Credit card users today base their choice of credit card on more than four factors. Convenience is important, but so are rewards, data security, credit-building ...
Interest Buy Downs Take Flight At Wings Financial
The Twin Cities cooperative is giving card users the option to reduce auto loan interest rates as a points redemption.
3 Ways To Boost Lending In 2022
The reopening of local economies and the return of pre-pandemic consumer spending habits have mostly offset the role pandemic relief programs have played in recent ...
2022 Vendor Showcase (Part 2)
Looking for new solutions? Check out these featured credit union suppliers.
2022 Vendor Showcase (Part 1)
Looking for new solutions? Check out these featured credit union suppliers.
VSECU: The Budding Cannabis Market
VSECU is one of a few financial institutions that serves the needs of cannabis businesses in Vermont. By doing so, the credit union addresses an ...
10 Ways VSECU Embraces Community Impact
VSECU participates in a number of programs to improve the lives of the members and communities it serves. Serious support for a range of groups ...
Browse Topics
5 Takeaways From Credit Union Performance Data
William Hunt
Inflation, war, and uncertain futures have reshaped members’ needs in 2026. What does credit union performance data from the first quarter of 2026 say about household budgets, inflation pressures, and more?
New Highs For Equity Markets Despite Iran And Oil Prices
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
A Credit Union Journey Into Cryptocurrency And Stablecoins
Savana Morie
St. Cloud Financial is betting on digital assets to protect member relationships and future relevance. It’s picked up lessons for other leaders along the way.
Balancing Growth And Risk In Uncertain Lending Environments
Callahan & Associates
Traditional risk tools alone aren’t enough. Portfolio protection must evolve to meet members within the lending experience itself.
The Line Between Growth And Impact Was Blurry. Wright-Patt Decided To Redraw It.
Savana Morie
The Ohio cooperative is refining the role of its foundation to clarify what belongs within the credit union and what belongs under its charitable arm, strengthening focus and long term strategy for both.
Smarter Scheduling Delivers Faster Service And Lower Costs For 4Front Credit Union
Callahan & Associates
The credit union migrated its on-premises contact center and implemented workforce management software to maximize efficiency, minimize costs, and provide a better member experience.
The 84-Month Trap: How Negative Equity Is Quietly Undermining Your Auto Portfolio
Callahan & Associates
A new approach to vehicle affordability for credit unions.
2 Tactics To Increase Young Member Engagement
Aaron Passman
Youth banking programs, in-school branches, and a warm handoff to adulthood builds habits and relationships that last well beyond graduation.
New Graduates Face A Cautious Job-Hiring Landscape
Tony Waltrich
Today’s job market is shaped by skills based expectations, with employers slowing entry level hiring and placing greater emphasis on applied experience.
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.