What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Leaders In 12-Month First Mortgage Origination Growth
April 4, 2016
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Which credit unions lead the industry in mortgage production growth? Find out in this Callahan & Associates leader table.
Stocks And Bonds And Perhaps Some Certainty Ahead
March 31, 2016
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Securities end quarter strong, while next quarter could determine rates for years to come.
Leaders In Average Member Relationship Growth
March 30, 2016
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Average member relationships increased 4.5% at credit unions nationwide and hit an all-time high, but what credit unions posted the highest dollar change?
Credit Union March Madness
March 29, 2016
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The NCAA tournament is down to the Final Four, and regional credit union performance data from Callahan & Associates has predicted the winner.
The Dynamics Of The Loan-To-Share Ratio
March 28, 2016
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Which states posted the highest change in loans to shares? What about in negative share growth? Find out in these Callahan leader tables.
Leaders In Other Operating Income Per Assets
March 25, 2016
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Which financial cooperatives are maximizing non-interest income without raising service fees for members? Find out in this Callahan leader table.
What’s The Message From The Fed?
March 24, 2016
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Fed officials have sounded sounded more upbeat on the economy than Yellen sounded last week.
State In The Spotlight: Alabama
March 21, 2016
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How do credit unions in Alabama stack up against the nation?
Credit Union Investment Portfolios Remain Steady
March 21, 2016
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Safe, liquid investments drive year-end “window dressing” as Feds act on long-awaited rate increase.
Follow The Leaders
March 21, 2016
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This week, CreditUnions.com looks at the top 10 credit union leaders in operating income, average member relationships, SBA loans, and loan-to-share ratio.
Leaders In 12-Month First Mortgage Origination Growth
Which credit unions lead the industry in mortgage production growth? Find out in this Callahan & Associates leader table.
Leaders In Average Member Relationship Growth
Average member relationships increased 4.5% at credit unions nationwide and hit an all-time high, but what credit unions posted the highest dollar change?
Credit Union March Madness
The NCAA tournament is down to the Final Four, and regional credit union performance data from Callahan & Associates has predicted the winner.
The Dynamics Of The Loan-To-Share Ratio
Which states posted the highest change in loans to shares? What about in negative share growth? Find out in these Callahan leader tables.
Leaders In Other Operating Income Per Assets
Which financial cooperatives are maximizing non-interest income without raising service fees for members? Find out in this Callahan leader table.
What’s The Message From The Fed?
Fed officials have sounded sounded more upbeat on the economy than Yellen sounded last week.
State In The Spotlight: Alabama
How do credit unions in Alabama stack up against the nation?
Credit Union Investment Portfolios Remain Steady
Safe, liquid investments drive year-end "window dressing" as Feds act on long-awaited rate increase.
Follow The Leaders
This week, CreditUnions.com looks at the top 10 credit union leaders in operating income, average member relationships, SBA loans, and loan-to-share ratio.
Browse Topics
A Rewards Program That Relies On Relationships, Not Usage
Savana Morie
Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
Innovations Financial Bets Big On Small Business Lending
Aaron Passman
CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
How Marine Credit Union Shifted Its Foundation From Siloed To Symbiotic
Savana Morie
By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
How Today’s Market Is Stress-Testing Credit Union And Bank Earnings Models
Andrew Lepczyk
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
The Case For Marketing That Doesn’t Lead With The Credit Union
Savana Morie
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.
Exit Interview: Deb Vollmer
Aaron Passman
The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
How Affinity FCU Became A Financial First Responder
Callahan & Associates
The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.
Running With Scissors: The Bold Side Of Personalization
Callahan & Associates
To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.
A Short Guide To Compliance With The New Succession Planning Rule
Jennie Boden
Check all the right boxes while tying your credit union compliance efforts to strategy.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Stocks And Bonds And Perhaps Some Certainty Ahead