Strategies To Enhance Mortgage Efficiency Without Cutting Jobs
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
The Art Of Selling On Social Media
Credit unions are navigating regulatory compliance and setting guidelines to help mortgage, investment, and deposit teams gain more traction on social.
2024 Lending Outlook: Hopes, Fears, And Serving Members In The Year Ahead
Forget the Beige Book — these credit union executives offer insights on what it will take to see green.
Revolutionizing Credit Union Auto Financing In The EV Era
April 15, 2024
No Comments
By offering financing options at the top of the funnel, lenders can influence purchasing decisions and establish themselves as trusted financial partners.
A Patchwork Path To Equity And Justice For All
March 18, 2024
No Comments
An array of experiences and professional development opportunities, combined with drive and passion, has positioned James Hunter for success in the field of DEI.
High Rates + Costly Assets = Slow Lending
March 11, 2024
No Comments
Following years of elevated output, lending returned to historic norms in 2023.
2024 Innovation Series: Innovations In Lending
March 7, 2024
No Comments
Watch this webinar to find new lending solutions that can help you serve your members.
3 Takeaways From Day 2 Of GAC 2024
March 6, 2024
No Comments
The curse of cable TV, servant leadership, and more concerns around AI were among the major topics as the annual event continued.
10 Steps To Better Business Intelligence
March 4, 2024
No Comments
It takes the right people, the right tools, and the right processes to create a data-driven culture.
A New Economic Environment Demands New Perspectives
March 2, 2024
No Comments
Credit union leaders can lead their organizations through a period of uncertainty by looking at results through a different lens.
Credit Unions And Dealerships Connect Via Seamless Indirect Lending Solutions
February 26, 2024
No Comments
The right streamlined processes plus industry insight supports auto portfolio growth.
A Financial Shelter For Vulnerable Homeowners
February 26, 2024
No Comments
A collaboration between Freedom First FCU and a local nonprofit is helping consumers ensure they can afford to buy a home and stay there for the long haul.
Is Now The Right Time To Offer Student Loans? Members Say ‘Yes.’
February 19, 2024
No Comments
How credit unions can meet the unique funding needs of today’s college students and families.
Revolutionizing Credit Union Auto Financing In The EV Era
By offering financing options at the top of the funnel, lenders can influence purchasing decisions and establish themselves as trusted financial partners.
A Patchwork Path To Equity And Justice For All
An array of experiences and professional development opportunities, combined with drive and passion, has positioned James Hunter for success in the field of DEI.
High Rates + Costly Assets = Slow Lending
Following years of elevated output, lending returned to historic norms in 2023.
2024 Innovation Series: Innovations In Lending
Watch this webinar to find new lending solutions that can help you serve your members.
10 Steps To Better Business Intelligence
It takes the right people, the right tools, and the right processes to create a data-driven culture.
A New Economic Environment Demands New Perspectives
Credit union leaders can lead their organizations through a period of uncertainty by looking at results through a different lens.
Credit Unions And Dealerships Connect Via Seamless Indirect Lending Solutions
The right streamlined processes plus industry insight supports auto portfolio growth.
A Financial Shelter For Vulnerable Homeowners
A collaboration between Freedom First FCU and a local nonprofit is helping consumers ensure they can afford to buy a home and stay there for ...
Is Now The Right Time To Offer Student Loans? Members Say ‘Yes.’
How credit unions can meet the unique funding needs of today’s college students and families.
Browse Topics
How APL FCU Builds A Board Succession Pipeline
Aaron Passman
Two programs for aspiring volunteers are building a steady pipeline of ready-to-step-in leaders that trickles up to the director level.
How 2 Credit Unions Reduce Recidivism 1 Class At A Time
Savana Morie
Royal and American 1 credit unions share how their educational programs ensure incarcerated people are reentry ready.
How Super-Prime Borrowers Strengthen Both Margin And Membership
Callahan & Associates
Double‑digit net returns meet reliable credit performance when credit unions build a pipeline of high‑value members primed for deposits and engagement.
A New Leadership Team Focuses On Organic Growth At Verve
Aaron Passman
After years of merger-driven gains, a new senior leadership team and sales culture at Verve is powering a push for organic growth.
Georgia United Turns The Tide On Membership Growth
Aaron Passman
After years of declining membership, a new growth strategy and snappy catch phrase is paying off for the southern credit union.
How A Florida Credit Union Rebuilt Retention After The Great Resignation
Marc Rapport
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
What’s In A Name: Chief Efficiency Officer
Savana Morie
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line fixes into bottom-line wins.
How SWBC’s Contact Center Solutions Help Financial Institutions Stay Connected
Callahan & Associates
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
Amanda Garabedian On Leadership
Savana Morie
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
FedChoice Is Ready For The Next Government Shutdown – Whenever It Comes
Aaron Passman
A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.
3 Takeaways From Day 2 Of GAC 2024