Strategies To Enhance Mortgage Efficiency Without Cutting Jobs
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
The Art Of Selling On Social Media
Credit unions are navigating regulatory compliance and setting guidelines to help mortgage, investment, and deposit teams gain more traction on social.
2024 Lending Outlook: Hopes, Fears, And Serving Members In The Year Ahead
Forget the Beige Book — these credit union executives offer insights on what it will take to see green.
Which States Have The Highest Credit Union Real Estate Penetration?
October 24, 2022
No Comments
A map of the United States shows where credit unions dominate in different areas of the loan portfolio.
Tackling Inflation And The Auto Industry, Part 1: Protecting Your Credit Union From Car Market Volatility
October 10, 2022
No Comments
Today’s larger loan balances and longer loan terms leave borrowers at risk of becoming upside down, which also increases risk for credit unions in their loan portfolios.
Rebound And Reboot: Why Credit Unions Are Set For A Surge In Private Student Lending
October 7, 2022
No Comments
Attrition in the space will drive demand to traditional deposit-backed institutions. In turn, colleges and universities will seek stable, community-focused institutions that can support families.
Trends In Automated Decisioning For Consumer Lending
October 1, 2022
No Comments
Callahan & Associates surveyed 333 credit unions to learn about automated decisioning practices in the consumer lending portfolio. Read about the results in this interactive article.
How To Keep A Total-Loss Accident From Costing Your Credit Union A Member’s Business
September 14, 2022
No Comments
CCC’s Total-Loss Care Lienholder Portal paves the way for members to get back on the road while you keep the loan.
Liquidity Takes A Dive As Lending Ticks Up
September 12, 2022
No Comments
NET LIQUIDITY CHANGE FOR U.S. CREDIT UNIONS | DATA AS OF 06.30.22 © Callahan & Associates | CreditUnions.com The federal government took a variety of steps to provide economic relief during the first year of the pandemic, including distributing trillions of dollars directly to consumers. As a result, credit union shares grew at record rates
5 Takeaways From Trendwatch 2Q 2022
September 7, 2022
No Comments
Macroeconomic shifts drove changes in member demand, which impacted top-level credit union metrics.
The Keys To Delivering An Excellent Member Experience
September 6, 2022
No Comments
Many credit unions struggle to deliver the online experience members want. It’s time to use technology in new ways.
Impact Strategies From August 2022
August 29, 2022
No Comments
A look back at recent stories of how credit unions are making a difference in the communities they serve.
Financial Literacy Offerings Drive Down Credit Union Delinquency Rates
August 29, 2022
No Comments
For institutions with $100 million or more in assets, educational offerings are often a key factor when it comes to preventing late loan payments.
Which States Have The Highest Credit Union Real Estate Penetration?
A map of the United States shows where credit unions dominate in different areas of the loan portfolio.
Tackling Inflation And The Auto Industry, Part 1: Protecting Your Credit Union From Car Market Volatility
Today’s larger loan balances and longer loan terms leave borrowers at risk of becoming upside down, which also increases risk for credit unions in their ...
Rebound And Reboot: Why Credit Unions Are Set For A Surge In Private Student Lending
Attrition in the space will drive demand to traditional deposit-backed institutions. In turn, colleges and universities will seek stable, community-focused institutions that can support families.
Trends In Automated Decisioning For Consumer Lending
Callahan & Associates surveyed 333 credit unions to learn about automated decisioning practices in the consumer lending portfolio. Read about the results in this interactive ...
How To Keep A Total-Loss Accident From Costing Your Credit Union A Member’s Business
CCC’s Total-Loss Care Lienholder Portal paves the way for members to get back on the road while you keep the loan.
Liquidity Takes A Dive As Lending Ticks Up
NET LIQUIDITY CHANGE FOR U.S. CREDIT UNIONS | DATA AS OF 06.30.22 © Callahan & Associates | CreditUnions.com The federal government took a variety of ...
5 Takeaways From Trendwatch 2Q 2022
Macroeconomic shifts drove changes in member demand, which impacted top-level credit union metrics.
The Keys To Delivering An Excellent Member Experience
Many credit unions struggle to deliver the online experience members want. It’s time to use technology in new ways.
Impact Strategies From August 2022
A look back at recent stories of how credit unions are making a difference in the communities they serve.
Financial Literacy Offerings Drive Down Credit Union Delinquency Rates
For institutions with $100 million or more in assets, educational offerings are often a key factor when it comes to preventing late loan payments.
Browse Topics
How APL FCU Builds A Board Succession Pipeline
Aaron Passman
Two programs for aspiring volunteers are building a steady pipeline of ready-to-step-in leaders that trickles up to the director level.
How 2 Credit Unions Reduce Recidivism 1 Class At A Time
Savana Morie
Royal and American 1 credit unions share how their educational programs ensure incarcerated people are reentry ready.
How Super-Prime Borrowers Strengthen Both Margin And Membership
Callahan & Associates
Double‑digit net returns meet reliable credit performance when credit unions build a pipeline of high‑value members primed for deposits and engagement.
A New Leadership Team Focuses On Organic Growth At Verve
Aaron Passman
After years of merger-driven gains, a new senior leadership team and sales culture at Verve is powering a push for organic growth.
Georgia United Turns The Tide On Membership Growth
Aaron Passman
After years of declining membership, a new growth strategy and snappy catch phrase is paying off for the southern credit union.
How A Florida Credit Union Rebuilt Retention After The Great Resignation
Marc Rapport
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
What’s In A Name: Chief Efficiency Officer
Savana Morie
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line fixes into bottom-line wins.
How SWBC’s Contact Center Solutions Help Financial Institutions Stay Connected
Callahan & Associates
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
Amanda Garabedian On Leadership
Savana Morie
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
FedChoice Is Ready For The Next Government Shutdown – Whenever It Comes
Aaron Passman
A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.