Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
Smile For Selfie Pay
March 24, 2017
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First Tech goes first in facial authentication pilot with MasterCard.
The Eyes Have It At Arizona Federal Credit Union
March 24, 2017
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Members of this Grand Canyon State cooperative are giving new identity authentication options the thumbs-up.
Did Mobile Wallets Kill The Credit Card? Um, No.
March 22, 2017
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What the results of a March 2017 study tell us about the four major mobile wallet players.
Key Advice For A Turnaround, Mobile Incentives, And Member Value
March 20, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
Patelco Boosts Member Service And Cash Availability With A Homegrown Check Hold System
March 20, 2017
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The California credit union offers $5,000 to $50,000 of immediate cash availability based on the depth of member engagement with their credit union.
A Look At Credit Union Lending In 2016
March 6, 2017
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The strong lending growth posted by U.S. credit unions in fourth quarter 2016 is an apt wrap-up for a successful year.
Centralized Lending Leads To Triple The Consumer Loans
March 6, 2017
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Credit Union of Southern California moved to a centralized lending environment in summer 2016. Here’s how the credit union built its team and adjusted policies.
How Funding Is The Key To Maintaining Robust Lending Portfolios
March 6, 2017
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Non-member deposits join indirect lending, MBLs, and loan participations as liquidity strategies.
Why Can’t Bigger Be Better?
March 2, 2017
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This is not an indictment of large credit unions. Instead, I hope it’s a reminder to all of us of why we’re here.
3 Ways To Engage Your Digital Members
March 1, 2017
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Expand your payment channels, conduct a “user journey” audit, and partner with experienced, trusted providers.
The Eyes Have It At Arizona Federal Credit Union
Members of this Grand Canyon State cooperative are giving new identity authentication options the thumbs-up.
Did Mobile Wallets Kill The Credit Card? Um, No.
What the results of a March 2017 study tell us about the four major mobile wallet players.
Key Advice For A Turnaround, Mobile Incentives, And Member Value
Five can't-miss data points featured this week on CreditUnions.com.
Patelco Boosts Member Service And Cash Availability With A Homegrown Check Hold System
The California credit union offers $5,000 to $50,000 of immediate cash availability based on the depth of member engagement with their credit union.
A Look At Credit Union Lending In 2016
The strong lending growth posted by U.S. credit unions in fourth quarter 2016 is an apt wrap-up for a successful year.
Centralized Lending Leads To Triple The Consumer Loans
Credit Union of Southern California moved to a centralized lending environment in summer 2016. Here’s how the credit union built its team and adjusted policies.
How Funding Is The Key To Maintaining Robust Lending Portfolios
Non-member deposits join indirect lending, MBLs, and loan participations as liquidity strategies.
3 Ways To Engage Your Digital Members
Expand your payment channels, conduct a “user journey” audit, and partner with experienced, trusted providers.
Browse Topics
5 Takeaways From Credit Union Performance Data
William Hunt
Inflation, war, and uncertain futures have reshaped members’ needs in 2026. What does credit union performance data from the first quarter of 2026 say about household budgets, inflation pressures, and more?
New Highs For Equity Markets Despite Iran And Oil Prices
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
A Credit Union Journey Into Cryptocurrency And Stablecoins
Savana Morie
St. Cloud Financial is betting on digital assets to protect member relationships and future relevance. It’s picked up lessons for other leaders along the way.
Balancing Growth And Risk In Uncertain Lending Environments
Callahan & Associates
Traditional risk tools alone aren’t enough. Portfolio protection must evolve to meet members within the lending experience itself.
The Line Between Growth And Impact Was Blurry. Wright-Patt Decided To Redraw It.
Savana Morie
The Ohio cooperative is refining the role of its foundation to clarify what belongs within the credit union and what belongs under its charitable arm, strengthening focus and long term strategy for both.
Smarter Scheduling Delivers Faster Service And Lower Costs For 4Front Credit Union
Callahan & Associates
The credit union migrated its on-premises contact center and implemented workforce management software to maximize efficiency, minimize costs, and provide a better member experience.
The 84-Month Trap: How Negative Equity Is Quietly Undermining Your Auto Portfolio
Callahan & Associates
A new approach to vehicle affordability for credit unions.
2 Tactics To Increase Young Member Engagement
Aaron Passman
Youth banking programs, in-school branches, and a warm handoff to adulthood builds habits and relationships that last well beyond graduation.
New Graduates Face A Cautious Job-Hiring Landscape
Tony Waltrich
Today’s job market is shaped by skills based expectations, with employers slowing entry level hiring and placing greater emphasis on applied experience.
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
Why Can’t Bigger Be Better?