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Kiona Bell On Leadership

Being in charge of digital delivery and member experience at Credit Union West means knowing how to lead with head and heart.
Industry Insights

Interest Margins Are Up. ROA Is Not.

Rising interest rates helped credit unions boost margins in 2023; however, increased provisions ate into ROA.
Industry Insights

Looking For Deeper Insights? Consider The Median.

The performance of the industry’s largest credit unions can skew averages; considering median data in performance analysis uncovers different insights.
Industry Insights

Americans Are Less Financially Confident Than 5 Years Ago

Despite building savings during the pandemic, less than half of Americans feel comfortable with their level of emergency savings today. Even that comfort is not ...
Industry Insights

Share Growth Changes Reflect Member Appetite For Higher Yields

Members are moving their shares from liquid deposits to certificates in an effort to earn more from their money.
Industry Insights

High Rates + Costly Assets = Slow Lending

Following years of elevated output, lending returned to historic norms in 2023.
Credit Union Industry Commentary

Markets Pare Back Pivot Expectations

Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
Credit Union Industry Commentary

3 Takeaways From Day 2 Of GAC 2024

The curse of cable TV, servant leadership, and more concerns around AI were among the major topics as the annual event continued.
Credit Union Industry Commentary

3 Takeaways From Day 1 Of GAC 2024

The fate of fee income, AI, and consolidation (of a sort) were top of mind on Monday.
Graph Of The Week

The Business Case For Data Analytics

Turning raw data into actionable insights can reduce costs, head off risk, drive innovation, and more.
Jim Morrell, Peninsula Community FCU

Jim Morrell On Leadership

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket court shape a culture of inclusive banking that serves members and employees.

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