Rising electric vehicle usage has led some institutions to install electric vehicle charging stations at branches. The move could help both the planet and the bottom line.
Rising interest rates helped credit unions boost margins in 2023; however, increased provisions ate into ROA.
Rising expenses caused members to pay more in non-sufficient funds and overdraft fees in the second quarter, but it varies by region.
Dive into the performance trends that shaped the final quarter of the year, and learn how those metrics could impact the months ahead.
Overdraft fees are an early warning sign of potential delinquency. Proactive communication is critical.
Macroeconomic shifts drove changes in member demand, which impacted top-level credit union metrics.
A new shared location with a popular cupcake shop has reversed the credit union’s fortunes in San Ramon, CA, where one branch is now serving members better than two were previously.
Income from mortgage originations and servicing were down from one year ago following slowdowns in sales and refinancing.
How did credit unions perform in the first three months of the year? Learn this and other insights from Callahan’s quarterly webinar.
The New York credit union has lowered punitive fees and added an array of benefits to spread the gain while easing the pain.
The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.
The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.
Wages briefly caught up with inflation, but rising costs have pushed them back into negative territory. Here’s what that shift means for member finances and credit union performance.
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.